We are seeking a hands-on HR & Operations Manager to oversee end-to-end human resources and office operations functions. This role plays a critical part in supporting business growth, strengthening organizational culture, and ensuring smooth day-to-day operations across offices.

The ideal candidate is both strategic and execution-focused, capable of balancing people’s priorities with operational efficiency in a fast-paced environment.

Responsibilities:

1. Responsible for the full spectrum of HR, Payroll and Admin functions.
2. Implement HR strategies and practices in compliance with company regulations, policies and labor laws.
3. Review Company's policy, standard operating procedure and compensation & benefit from time to time and propose for revisions/ improvement when necessary.
4. Managing the whole talent acquisition process.
5. Handling training & development including various programs, professional development, training and new hire orientation.
6. Managing employee relations, including conflict resolution, disciplinary actions, and performance management.
7. Maintaining and updating HR records, overseeing HR-related systems.
8. Any other duties assigned by Management.
9. Oversee office operations, facilities management, and administrative functions across locations.
10. Ensure smooth setup of new offices and manage vendors/suppliers.
11. Optimize operational processes to improve efficiency and cost control.
12. Support project teams with administrative and operational coordination where needed.
13. Act as the key liaison with local authorities and government bodies, ensuring compliance with regulatory requirements.
14. Monitor changes in local regulations and proactively advise management on operational impact and required actions.

Requirements:

1. A minimum of Bachelor's degree in relevant discipline.
2. Excellent communication skills in English, communication in Mandarin is a plus.
3. At least 12 years of working experience in HR and Operations background.
4. Essential knowledge in Vietnam Employment Laws.
5. A hands-on operational individual who is well-versed in recruitment, management, supplies procurement, vendor management and employee relations & payroll.