Job Title: HCP Coordinator

Location: Atlanta (Hybrid)

Reports to: Lead HCP Coordinator

Exemption Status: Exempt

Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary We're looking for a mission-driven healthcare professional to join Impiricus as an HCP Coordinator. This role serves as a critical connection point between healthcare providers and industry partners, helping ensure physicians receive the resources they need.

This is an ideal role for someone with strong healthcare knowledge who is highly self-motivated, learns quickly, and is energized by improving outdated systems. You'll have a meaningful impact and the opportunity to help shape how we grow.

Duties/Responsibilities

• End-to-end ownership of healthcare provider requests, including samples, patient assistance programs, trial matching, and educational resources
• Tracking, prioritization, and execution of requests in a high-volume, fast-moving environment
• Identify inefficiencies in workflows and contribute to continuous process improvement
• Building, refining, and documenting SOPs as we scale
• Provide exceptional customer service while adhering to healthcare compliance requirements.

Who Thrives In This Role

• Self-starters who take initiative without waiting for direction
• Healthcare professionals who want to improve how the system works - not just operate within it
• Fast learners who are excited to become subject matter experts in new tools and workflows
• People who value ownership, accountability, and impact

Experience

• Active healthcare license (i.e., RN, PharmD, MD, or DO), patient-facing clinical experience (MA, LPN, BC, etc.)
• familiarity with clinical research required
• Minimum 3+ years of clinical or healthcare experience
• Strong verbal and written communication skills in English
• Experience with management systems (such as Jira or Zendesk)

Location:

• Atlanta preferred, but remote options are available

The base salary range for this role is $90,000 - 110,000. Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Benefits Impiricus focuses on taking care of our teammates' professional and personal growth and well-being.

Healthcare : Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge

HSA, FSA & DCFSA : Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)

Coverage & Protection : 100% paid short- and long-term disability, plus life and AD&D insurance

Flexible Time Off : Take the time you need with a flexible vacation policy — recharge your batteries your way

Parental Leave : 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)

Your Work, Your Way : If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.

Home Office Setup : We'll ship you the gear you need to create a comfortable workspace at home.

401(k) : Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.