
Hyro, the leading Responsible AI-Powered Communications Platform for healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI assistants that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights.

Hyro, the leading Responsible AI-Powered Communications Platform for healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI assistants that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights.
Headquarters: New York
Founded: 2018
Product: Adaptive Communications Platform (conversational AI for voice & text, call-center automation, conversational intelligence)
Industry focus: Healthcare
Notable customers: Intermountain Health; Baptist Health; Hackensack Meridian Health
Funding: Series A ($10.5M) and Series B / Series B extension; total funding stated at $50M (per company)
| Company |
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Enterprise conversational AI for healthcare communications and call-center automation.
2018
Software Development
$10.5M
Participants included Twilio and Mindset Ventures.
Company stated the extension brought total funding to $50M and named prior/participating investors including Macquarie Capital, Liberty Mutual, Twilio and Black Opal Ventures.
Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights.
What Are We Looking For? We are seeking an experienced leader to establish and scale our Sales Engineering function. As Head of Sales Engineering, you will build the systems, processes, and infrastructure that enable our team to sell AI solutions effectively in healthcare. Leading a hybrid team of 5-10 sales engineers, you will transform the function into a self-sufficient, high-performing organization. Your focus will be on implementing operational foundations, coaching the team in value-based selling and effective demonstrations, and serving as the bridge between our Sales and Partnerships teams and R&D organizations. This role reports to Hyro's COO and works closely with Sales and Partnerships leadership.
Responsibilities:
Requirements:
This is a hybrid role, with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis. Offered rate of compensation (NY locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $200,000 - $285,000 annual OTE. The range provided is for NY-based hires only and will be commensurate with the candidate's experience. Pay ranges for candidates in other locations other than NY may differ based on the cost of labor in that location.
Equal Opportunities:
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.