Location: Via Melen 83, 16152 Genoa, Italy

Contract: Full-time, Permanent

About Us

Generative Bionics is a deep-tech company building humanoid robot platforms to deploy human-centered Physical AI. We design intelligent, capable machines that work alongside people in real-world environments — developed in Genova, Italy.

Role

We are looking for a Head of Operations, responsible for designing, structuring, and governing the company’s operational model and business processes end to end.

The Head of Operations coordinates workflows, procedures, and operating standards, defining how the organization operates across functions such as Finance, HR, Procurement, Supply Chain, Operations, and Engineering. The role ensures that strategy is translated into scalable, well-designed processes and effective day-to-day execution, working closely with leadership and cross-functional teams as a bridge between strategic direction and operational reality.

Responsibilities

• Design, document, and continuously evolve end to end business processes across the organization, ensuring efficiency and coherence across functions

• Support leadership in maintaining procedures and governing processes within the organization, by identifying inefficiencies, risks and driving improvement initiatives

• Define and monitor KPIs and metrics to assess process effectiveness and performance

• Ensure process standardization and drive continuous improvement by leveraging ERP systems and digital tools

• Serve as a functional bridge between business teams, operations, and system owners, supporting change management, training and the adoption of new or redesigned processes

Requirements

• Master’s degree in Engineering, Business Administration or equivalent technical backgrounds

• 5–7 years of experience in operational, process engineering or business architecture roles in structured and complex organizational environments

• Professional proficiency in English

• Proven experience in designing and governing company wide processes in structured organizations

• Strong knowledge of ISO-based managements systems and quality frameworks (ISO9001)

• Ability to work at both strategic and operational levels, connecting vision with execution

• Strong analytical and problem-solving skills, with the ability to effectively manage and influence stakeholders.

Valued Extras

• Exposure to ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite or similar) and PLM tools (PTC Windchill) from a process design perspective

• Experience in industrial, manufacturing, or deep tech environments

• Experience in fast growing or scaling organizations

We Offer

• The opportunity to contribute to the growth of a cutting-edge deep tech company

• A stimulating and informal work environment, working closely with highly skilled technical and research teams

• Employment contract under the Italian Metalworking Collective Labor Agreement (CCNL Metalmeccanico), commensurate with experience

• Concrete opportunities for professional growth

Disclaimer

We are proud to be an Equal Opportunity Employer. We evaluate all qualified applicants solely on the basis of merit and business needs, without distinction or discrimination based on gender, race, color, ethnic or social origin, age, religion, sexual orientation, gender identity, disability, or any other characteristic protected by law.