Key Responsibilities

Leadership & Org Design

• Build, lead, and mentor product engineering pods and a platform engineering pod; set goals and career paths.
• Establish operating cadence (bi‑weekly release train, quarterly planning) with clear capacity and commitments.
• Recruit and develop technical leaders; raise the bar on code quality, reliability and ownership.

Delivery & Quality

• Own delivery predictability and product quality for our products.
• Institutionalize CI/CD with progressive delivery (blue‑green/canary), automated rollbacks, and environment promotion.
• Shift‑left testing: unit, API/contract, integration, performance, and security checks as pipeline gates.

Platform, Reliability & Developer Experience

• Partner with the Platform/SRE Lead to evolve paved paths: service templates, adapter scaffolds, and golden pipelines.
• Own on‑call rotations, incident response, postmortems, and SLO/SLI adoption to reduce MTTR and change‑fail rate.
• Drive observability (logs/metrics/traces) and cost stewardship (FinOps) across services.

Security & Compliance Partnership

• Execute security and compliance guardrails set by the CTO within CI/CD and runtime (HIPAA/SOC 2/HITRUST).
• Enforce least privilege, secrets management, dependency/container/IaC scanning, and SBOM practices.

Vendor/Outsourced Team Management

• Own the relationship and SLAs with the outsourced engineering partner; ensure velocity and quality.
• Integrate vendor squads into our pipelines, coding standards, reviews, and on‑call expectations.

Cross‑Functional Leadership

• Co‑own release planning and commitments with VP Product; align capacity to outcomes and deadlines.
• Partner with CTO and Lead Architect on architecture reviews and reusable platform patterns (no side channels).
• Support COO, TPM, and Implementation with reusable adapters and onboarding tiers for predictable go‑lives.

Required Qualifications

• 10+ years in software engineering with 4+ years leading multi‑team engineering organizations in SaaS.
• Proven track record delivering on a regular cadence with strong CI/CD, testing automation, and reliability practices.
• Experience running mixed in‑house/outsourced engineering teams; clear vendor management and SLAs.
• Hands‑on familiarity with AWS‑backed architectures (containers/orchestration, RDS/Aurora, eventing) and Infrastructure as Code.
• Demonstrated leadership in incident management, SLO/SLI adoption, and data‑informed improvement (lead time, MTTR, change‑fail).
• Strong collaboration with Product and Architecture; excellent communication and stakeholder management.
• Ability to hire, coach, and retain senior engineers and managers.

Nice to Have

• Healthcare or radiology domain exposure (HL7/FHIR, PHI handling, regulated environments).
• Experience with contract testing, schema registries, event‑driven systems, and multi‑tenant controls.
• Familiarity with Datadog or Dynatrace and FinOps practices.

What Success Looks Like (90 Days)

• Bi‑weekly release train running with clear commitments and at least two on‑time releases.
• Unified CI/CD patterns in use; progressive delivery and automated rollback for key services.
• On‑call program with runbooks and postmortems in place; initial SLOs/SLIs defined and tracked.
• Outsourced team integrated with standards, code review, and pipeline gates; measurable velocity/quality gains.

Growth Path

• Scale product and platform pods, adding engineering managers and tech leads as needed.
• Mature developer experience, reliability, and cost controls as customer volume grows.
• Partner in senior hiring (Platform/SRE Lead, Engineering Managers) and succession planning.

Benefits

• Comprehensive health, dental, and vision insurance
• Unlimited PTO – with the expectation of responsible use and alignment with team needs
• Fully remote work environment. Work from anywhere in the U.S.