Responsibilities

• Administer, maintain, and support the Hyland Acuo Vendor Neutral Archive (VNA), NilRead Enterprise Viewer, and PACSGear applications.
• Provide technical oversight of various ancillary clinical imaging applications.
• Troubleshoot and resolve technical issues related to software, hardware, and network connectivity.
• Collaborate with providers and other clinical staff to ensure optimal system performance.
• Implement application upgrades, patches, and enhancements including the oversight of system security patches and interventions.
• Monitor system performance and proactively identify and resolve potential issues.
• Develops and maintains support documentation, provide technical training and consultation to teammates.
• Participate in on-call rotation for after-hours support.
• Manage small to intermediate clinical imaging application projects and initiatives.
• Work closely with vendors to resolve technical issues, escalate problems, track fixes into releases, and advocate for new/enhanced functionality to meet the needs of constituency.

Other Information Education Requirements: Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

• Licensure/Certification Requirements: Preferred Certifications:
• Hyland Certified Acuo VNA Administrator
• CIIP
• ARRT

Professional Experience Requirements

• If a Bachelor's degree: Eight (8) years of progressive experience in computer programming and applications analysis.
• If an Associate's degree: Twelve (12) years of progressive experience in computer programming and applications analysis.
• If a High School diploma or GED: Sixteen (16) years of progressive experience in computer programming and applications analysis.

Knowledge/Skills/and Abilities Requirements Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Required Application Experience

• Hyland Acuo VNA
• Hyland NilRead
• Hyland PACSGear

Required Technical Skills

• DICOM
• HL7
• SQL
• Windows Server

Job Details Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Clinical Systems

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $51.50 - $74.01 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

PDN-a0c6b63a-3aba-471d-9d71-b641e0e9e930