Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.

We're seeking a GTM Systems Analyst to join our Revenue Operations team and serve as a critical partner to our Sales, Customer Success, and Marketing organizations. In this role, you'll be the hands-on expert managing our core go-to-market technology stack, ensuring our teams have the tools and data they need to drive revenue growth efficiently.

This is an ideal opportunity for someone who loves solving problems, thrives on making systems work better, and wants to build deep expertise in the RevOps tech stack at a B2B SaaS company.

What You Will Be Doing Systems Administration & Optimization

• Own the day-to-day administration of our GTM tech stack, including Salesforce, DealHub, HubSpot, Gong, and other sales and marketing tools
• Manage incoming requests from Sales, CS, and Marketing teams, triaging priorities and delivering solutions efficiently
• Troubleshoot and resolve system bugs, data quality issues, and user access problems
• Build and maintain custom fields, workflows, validation rules, and automation to improve data integrity and user experience

Project Execution & Cross-Functional Collaboration

• Execute on smaller-scale projects independently or own specific workstreams within larger initiatives
• Partner with GTM leaders to understand business requirements and translate them into technical solutions
• Create and maintain documentation for processes, configurations, and best practices
• Conduct user training sessions and develop enablement materials for new features or process changes

Continuous Improvement

• Identify opportunities to streamline workflows and eliminate manual processes
• Stay current on platform updates and new features across our tech stack
• Recommend tool optimizations and enhancements based on business needs and industry best practices

What You Bring With You

• 2-4 years of experience in a systems analyst, Salesforce administrator, or similar RevOps/Sales Ops role
• Hands-on experience administering Salesforce (Sales Cloud required; Service Cloud/CPQ a plus)
• Working knowledge of additional GTM tools such as HubSpot, Outreach, Salesloft, Gong, or similar platforms
• Strong problem-solving skills with the ability to translate business needs into technical solutions
• Excellent communication skills and ability to work effectively with non-technical stakeholders
• Detail-oriented with strong organizational and time management abilities
• Experience managing multiple priorities in a fast-paced environment

Preferred Qualifications

• Salesforce Administrator Certification
• Experience with CPQ tools (DealHub, Salesforce CPQ, etc.)
• Familiarity with data tools and concepts (SQL, APIs, data modeling)
• Background in B2B SaaS or enterprise software environments
• Experience with change management and user adoption initiatives
• Basic understanding of marketing automation and lead lifecycle management

Please note we can only consider applicants who are entitled to work permanently in Ireland for this position. At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.