
Relay is revolutionizing e-commerce delivery with a tech-driven, hyperlocal network that enhances speed, sustainability, and efficiency. Their innovative approach replaces traditional delivery models, reducing costs and emissions while providing a seamless customer experience. With real-time tracking and a commitment to performance, Relay positions itself as a leading partner for retailers looking to elevate their delivery services. The company boasts a strong leadership team with extensive experience in logistics and technology, ensuring they are well-equipped to meet the demands of modern e-commerce.

Relay is revolutionizing e-commerce delivery with a tech-driven, hyperlocal network that enhances speed, sustainability, and efficiency. Their innovative approach replaces traditional delivery models, reducing costs and emissions while providing a seamless customer experience. With real-time tracking and a commitment to performance, Relay positions itself as a leading partner for retailers looking to elevate their delivery services. The company boasts a strong leadership team with extensive experience in logistics and technology, ensuring they are well-equipped to meet the demands of modern e-commerce.
What they do: Tech-driven hyperlocal last-mile and middle-mile delivery network for e-commerce
Founded: 2022
Headquarters (registration): England & Wales (Hatton Garden, London)
Recent funding: $35M Series A (Feb 2025)
Last-mile and middle-mile e-commerce logistics; reducing delivery time, cost and emissions for retailers.
2022
Transportation, Logistics, Supply Chain and Storage
$35,000,000
Round included participation from Project A and Prologis Ventures; announced to scale last-mile network in the UK and Europe.
“Plural Platform; participation from Project A Ventures and Prologis Ventures”
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Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
Relay’s Mission is to free commerce from friction . Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people , making the online shopping experience seamless and accessible to everyone.
THE TEAM
The Opportunity Relay’s network spans sortation centres, pitstops, middle mile couriers, and last mile delivery partners. For us to grow and scale, these teams must operate smoothly, with enough supply to cover demand, create processes that can scale 10x and beyond, and a consistently great experience for every person on the ground.
This role will sit within the Middle Mile and Pitstops Squad , working closely with squad members from design, data, product, and engineering to improve processes, remove friction, and set up our partners for long-term success.
You’ll focus on supply, training, performance, and retention — whether that’s Middle Mile drivers delivering bags, or Pitstop partners handling volume spikes. The goal is to understand what makes new joiners succeed, design improvements that make those experiences repeatable, and test new approaches that drive performance and retention across the network.
Some Projects You Will Be Working On
Who will Thrive in this role?
Fast and Focused Hiring Process
Decision and offer within 48 hours ; Our process mirrors our pace of work.
Compensation, Benefits & Workplace
Who Thrives at Relay?
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.
Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.