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About The Role We are looking for a Product Analytics Manager to lead analytics for Cleo’s Product Growth pillar.

Our Growth pillar works across acquisition, onboarding, conversion, retention and expansion into new markets. You will lead a team of 4 to 5 Product Analysts who are embedded in cross functional squads across these areas. Your team’s work will directly influence how we acquire, convert and retain users, how we improve payback and LTV, and how we scale Cleo to millions more people in a sustainable way.

You will work alongside leaders in Analytics, Product, Engineering, Marketing and Design, you will play a strategic decision making role in one of Cleo’s most important levers. You will set the bar for growth analytics at Cleo, while staying hands on and delivering high impact analysis yourself.

What you'll be doing

Pillar Leadership

• Work with Growth pillar leaders to build a discovery and experimentation roadmap, ensuring we make data driven decisions across acquisition, onboarding, conversion, retention and new market expansion.
• Set best practices for how growth teams use data, from metric trees and success metrics to experiment design and decision making.
• Support and challenge teams during OKR planning, ensuring initiatives are tied to clear metrics, realistic targets and well understood trade offs.
• Provide visibility to senior leadership on how Growth is performing, what is driving changes in key metrics and where the biggest opportunities are.

Team Building And Management

• Line manage 4 to 5 Product Analysts, supporting their performance, development and career progression.
• Oversee the workload and strategy of analysts in the Product Growth squads, ensuring the team is motivated, focused on the highest impact work and delivering against pillar priorities.
• Coach analysts on stakeholder management, storytelling, experimentation and commercial thinking.
• Raise the bar for analytics craft in the team through feedback, pairing and sharing best practices.

Hands On Analytics And Experimentation

• Proactively deliver high impact analysis that directs pillar wide product roadmapping and investment decisions.
• Deep dive into key growth metrics to understand trends, root causes and differences across channels, segments and markets.
• Oversee the experimentation program for the Product Growth squads and ensure best practices are followed so tests are robust, interpretable and aligned to strategy.
• Continually surface important insights through pillar level dashboards, metric reviews and alerting.

Metrics, Data Foundations And Self Serve

• Define how the Product Growth squads quantifies success, building metric trees that connect input and output metrics, and shaping how we set and track targets during our OKR cycles.
• Work with Analytics Engineering to prioritise data modelling needs in your area and ensure the right datasets and definitions exist for growth use cases.
• Contribute directly to our transformed data codebase when needed and champion high quality tracking and data hygiene.
• Build and oversee self serve dashboards and tools that enable squads and leaders to understand and act on their metrics without always relying on the analytics team.

The team you'll join

You will sit within Cleo’s Data organisation, a 60+ person team of Product Analysts, Data Scientists and Analytics Engineers who partner across product and growth. You will have peers managing analytics in other pillars such as experimentation, pricing and lifecycle, and a manager who cares about your development through regular feedback, mentoring and dedicated time for learning.

What we're looking for

• You have 7+ years of experience in a data or analytics field. You have improved user and business outcomes through data driven insights and experimentation, and you can connect those improvements to commercial results.
• You have meaningful experience in growth analytics, for example working on onboarding or activation, conversion funnels, or retention for B2C or subscription products.
• You have experience leading a high performing team of at least 2 to 3 analysts. You set a high bar in technical skills and in using insight to influence strategy, and you are comfortable managing both senior and mid level analysts.
• You are skilled at influencing decisions through clear, structured data storytelling. You help teams build frameworks for what really matters for product success and you ensure insights land at the right time to shape decisions.
• You have experience designing and interpreting large scale A/B experiments that impact user experience and commercial outcomes. You have a solid understanding of statistics as applied to analytics, for example experimentation concepts and common pitfalls, and you are comfortable guiding others here.
• You know how to help teams pick the right success metrics, decompose them into growth levers and size opportunities. You work closely with senior stakeholders to create rapid feedback cycles between analysis, decision and outcome.
• You have worked end to end across the data pipeline and understand best practices in defining tracking, shaping data models (dbt) and building self serve dashboards. You are comfortable working with SQL and modern analytics tools, and you know when to invest in data foundations to unlock future speed.
• You have a track record of raising standards in analytics teams, whether through better processes, tooling or ways of working. You understand how analytics fits into cross functional squads and you are experienced at partnering with Product, Engineering and other functions to deliver results.

We are looking for a self starter, focused on results, with demonstrated success in using insight and leadership to drive the growth and success of a product.

What do you get for all your hard work ?

• A competitive compensation package (base + equity) with termly reviews, aligned to our termly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
• Company-wide performance reviews every 4 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 1 month paid sabbatical after 4 years at Cleo
• 6% employer-matched pension in the UK
• Online mental health support via Spill
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Enhanced parental leave
• Workplace Nursery Scheme
• And many more!

Welcoming Everyone

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

Download the Test Flight

App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features: https://testflight.apple.com/join/fDG9hWng By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI's Candidate Privacy Notice