Anima saves lives every day Hey! Shun here, I’m the CEO and co-founder of Anima. We’re building an active learning OS for all of healthcare and life sciences towards maximising human wellbeing globally. My entire life, I’ve been pulling on a thread that’s affected all of us in some way. Millions die every year because their medical problems aren’t treated quickly enough. Hundreds of millions suffer pain, worry and discomfort needlessly because of long waiting times. I trained as a doctor and quit out of frustration at seeing countless cases of people dying because they got misdiagnosed or didn’t get the right care plan. In one devastating incident, the healthcare system had simply forgotten to follow up about abnormal test results. Pulling the thread led me to the health spending team at HM Treasury, responsible for deploying 100s billions into the NHS - there, I worked on workforce and system reform policy with No.10 and NHS England (most notably on forming statutory ‘integrated care systems’, which was signed into law as part of the Health and Social Care Act). Seeing the problem space at all abstraction levels convinced me that the only way to fix healthcare was to build a ‘Care Enablement’ platform that can automate and abstract away work at the clinic, and 10x doctors. Doing so would also be the path to a superhuman personalised medicine agent that could go well beyond humans, crunching tens of thousands of low level features at genome and transcriptome level. At Anima, you’ll help us extend the 3 existing product lines we have, that millions of patients use, and build out new ones at the very cutting edge of healthcare reinforcement learning and agentic AI. Your work will save countless lives. Top 1% growth. We grew 450% in 2024, are cash flow positive and at Series B/C metrics with a team of ~20. We've recently cross 10M in ARR. I won’t write too much here, because I think the metrics speak for themselves and if we get further along the process, we can always discuss it more. Users love our product. The biggest testament to this is that most of our growth comes from virality and referrals. As one of the standout companies in YC’s W21 batch, we raised $2.5M before Demo Day in just 4 days, led by Hummingbird. In early 2024, we closed an oversubscribed Series A round of $12M, led by Molten Ventures. We’ve been turning down pre-emptive offers of more capital since 2024. Anima clinics look after 3 million lives, and every day around 20,000 people get care through Anima, growing fast. Why you might love working here Since the beginning, we’ve cultivated a unique hacker culture at Anima with a flat hierarchy. If you look at some of our LinkedIn profiles, you’ll note that the title is often ‘Product at Anima’, which is a more accurate description of what your role will be - it’s much broader than the typical SWE role. We predict that small, killer T-shaped teams will win out over large mediocre ones in the era of agentic AI. We've been purposefully building a 'knights of the round table' where each person has an incredible amount of ownership, autonomy and human impact on saving lives - zero line managers, PMs or EMs, but an intensive focus on coaching and teaching. In case you’ve seen the show, the best analogy is Firefly and the crew from it. Greatest show ever imo. It started with me. I self taught and wrote a lot of the Anima 1.0 code, and Anima’s active learning patent. I run most of the hiring tech chats to this day. I first and foremost see myself as an IC and builder, and still build stuff in my spare time. More than 80% of our product team are VPs, ex-technical founders and former CTOs (we do not have titles internally). We also have domain experts, including full-stack clinical engineers: ex-MDs who left established medical careers to join Anima because they recognised the much higher leverage they’d have here. Almost everyone in Anima is at least somewhat technical and very UX focused. This makes for a truly flat hierarchy. Internally, people have described it as a hive mind - there is little semantic error because we all deeply understand the problem, engineering, grading for potential features, and trade-offs. It's Reflected In How We Operate * With the outlier product talent density at Anima, there's a heavy focus on coaching and teaching, with no need for line management. We've been able to make huge strides in the NHS because we all deeply understand the problem, grading tasks based on our engineering expertise, and real life clinical trade-offs. This deep domain knowledge is ultimately how we integrated with the major electronic health records (EMIS and SystmOne) in just 4 months, and grew from $150k to $7m in 20 months and 3 product lines. * We're relentlessly resourceful. In 14 months, we built an extremely loved enterprise app that users have said 'seems too good to be true'. Anima can take an information complete medical history as good or better than a typical human doctor, and increasingly automates front and back office in a way that would’ve seemed like science fiction a few years ago - for example, Annie (our AI) now deals with a large percentage of documents completely autonomously without a human in the loop. * Anima is a safe haven for free thinkers and we've been careful to build a culture where everyone feels comfortable being their complete unfiltered self, sharing their honest thoughts, feelings without ever needing to self-censor. Joining Anima means joining a crew with exceptional talent density, and your crewmates will never let you down. * We hire talented people who think from first principles and have high growth potential - great decision makers who deserve to have complete autonomy and are forces of nature when empowered with it. Decisions are never made in isolation by the founders. All information is transparently available to the whole team on our Notion - every meeting, decision, success, failure. We have a live Retool dashboard which shows live MRR, linked to Stripe invoices. * We are deeply collaborative, and through mutual and self-challenge, we converge towards the optimum, and decisively execute. We are united by child-like intellectual curiosity and experiment and wander freely when the right path isn’t clear. We believe all future managers should be formidable individual contributors & domain experts. * We hire candidates from all over the world. We offer flexibility over work schedule and location. * We have a good time! We get the whole team together at least twice a year for team retreats, with the last ones in Brittany (France), La Paz (Mexico), Tuscany (Italy), Dominican Republic! Job Overview Anima is hiring an exceptional early career generalist to help us scale every aspect of our operations, from customer success to revenue, product, and growth. This is not a narrowly defined role. We’re looking for someone who is hungry to grow, highly dependable, and deeply curious — someone who brings energy, rigour, and a deep sense of purpose to everything they do. This person will help drive forward key initiatives across the company and play a crucial role in building the future of healthcare infrastructure. This role is a launchpad. Depending on your interests and strengths, you could grow into a specialist role in Customer Success, Revenue, Product, or Growth over time. We’ll support your growth, but the direction will be up to you. If you're excited to learn fast, do meaningful work, and help deliver precision medicine to everyone in the world in under 24 hours, we'd love to hear from you. What We’re Looking For * High Energy and Hungry to Grow * Brings intensity and ownership to every task. No task is beneath you, and you love figuring things out. * Acts with urgency and focus. You move fast and think things through. * Constantly seeks growth and feedback. You want to look back in 6 months and barely recognise yourself. * Strong Problem Solver * Thrives in ambiguity and enjoys open-ended problem spaces. * Asks the right questions, breaks down problems, and gets to the core of an issue fast. * Doesn’t wait to be told what to do. You investigate, propose, and iterate. * Operator First Mindset * Extremely organised and dependable. You make sure things don’t fall through the cracks. * Can design and run repeatable processes that make the company more efficient. * Thinks in terms of systems, checklists, and improvements. * Clear Written and Verbal Communication * Communicates clearly and concisely, especially in writing. * Can adapt your tone and style depending on the audience (customers, internal team, partners). * Enjoys writing, whether it’s a customer-facing blog post, internal process doc, or crisp product feedback. * High EQ and Team Player * Warm, approachable, and able to build trust quickly. * Reads the room and communicates with emotional intelligence. * Uplifts the team and brings positive energy into every interaction. Bonus Points * Comfort with (or a desire to learn) data and analytics — you understand what metrics are important, and how to drive them in the right way. * Passion for automation and tooling — you get a thrill from saving your team time. * Previous exposure to fast-moving startup environments. Experience & Attributes * 0–2 years of experience in a fast-paced or high-ownership environment (internships count!). * Strong academic or extracurricular track record that demonstrates grit, drive, and follow-through. * Mission-aligned: you care deeply about making a real-world impact and choose purpose over prestige. Example Tasks You May Own * Become a product matter expert – learn about Anima’s 3 product lines deeply and support customers in solving their issues. * Triage and resolve support tickets, escalating bugs or product issues to engineering with clear, helpful context. * Collaborate with product and revenue – gather customer feedback, surface upsell signals, and shape product priorities. * Run operational workflows across customer success, sales, and product. * Speak to users – gather feedback, resolve pain points, and build stronger relationships with GP practices. * Free up time for the rest of the team — become the glue in a fast-scaling org. * Build automations to streamline internal processes (think: Zapier, Notion, Retool, Ashby). * Support demand generation – help drive demo bookings and qualify inbound interest. * Represent Anima at events — demo the product, engage with the GP community, and share our mission. * Write blog posts and case studies — celebrate customer wins and broadcast our impact. This Role Is Not For... * Individuals who want to avoid hands-on execution. * People who struggle with ambiguity or who want a perfectly defined job description/career path. * Those who aren’t interested in learning from mistakes or growing quickly through feedback. * Folks who are afraid of moving fast or who see process work as "grunt work."