About Us Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.

Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.

About The Role We are hiring a Head of Engagement to build and lead the Engagement function globally.

You will manage and scale a team of Engagement Managers across Europe, the Middle East, US, and future regions, and define how Harmattan AI engages with customers—from technical demonstrations to full deployment and long-term partnerships.

This role sits at the intersection of Sales, Product, and Field Operations, and directly impacts our ability to win tenders, deploy systems successfully, and build a scalable partner ecosystem.

Responsibilities Leadership & Team Building

• Build, manage, and scale a global team of Engagement Managers across regions
• Define team structure, hiring plan, and capability development
• Establish clear performance standards, KPIs, and operating cadence

Engagement Strategy

• Define and own the global engagement strategy across all markets
• Ensure consistency and excellence in customer interactions, demonstrations, and deployments
• Partner with Sales leadership on strategic deals, key accounts, and major tenders

Operational Excellence

• Standardize and elevate:

• Demonstration frameworks and demo kits

• Deployment and field operation processes

• Customer engagement playbooks

• Ensure high level of execution quality and repeatability across regions

Product & Feedback Loop

• Establish structured processes to capture field insights, customer feedback, and competitive intelligence
• Translate field learnings into actionable inputs for Product and Engineering
• Ensure tight alignment between market needs and product roadmap

Cross-functional Alignment

• Act as the central interface between Sales, Marketing, R&D and Product
• Ensure seamless coordination across teams for customer delivery and deployment success

Candidate Requirements

We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.