Role Description

This is a full-time position at our Manchester office for a Full-Stack Engineer specialising in Voice & Conversational AI. The role involves designing and developing scalable applications and web interfaces, ensuring seamless integration of front-end and back-end components. Responsibilities include implementing APIs, automating workflows in communication platforms, troubleshooting issues, and collaborating with cross-functional teams to deliver innovative solutions. The ideal candidate will contribute to creating intelligent systems that enhance customer engagement and improve business processes.

Qualifications

• Strong experience as a Full-Stack Engineer, with hands-on delivery across frontend and backend systems
• Proficiency in modern frontend frameworks, particularly Next.js and the React ecosystem
• Solid backend development experience using Python, including API design and scalable service architecture
• Experience building and maintaining cloud-native applications on Azure
• Practical knowledge of CI/CD pipelines, including deployments and environment management
• Experience with real-time voice and conversational experiences, including audio streaming, low-latency systems, and voice-driven user interfaces
• Familiarity with integrating speech-to-text, text-to-speech, and conversational AI workflows into production systems
• Strong understanding of version control using Git, including collaborative workflows (PRs, branching strategies)
• Ability to design, build, and maintain secure, reliable, and performant systems end to end
• Comfortable working in a fast-paced environment with a high degree of ownership and autonomy

Bonus points

• Experience with telephony, WebRTC, or real-time communication platforms
• Exposure to AI/LLM-powered applications and orchestration of AI services
• Startup or scale-up experience, with a product-first mindset