
Front AI has created the next generation of AI-based customer service bots. Our mission is to revolutionize the market by offering services that greatly enhance customer service performance and enable companies to serve their clients 24/7/365. Learn more about our solution on https://front.ai

Front AI has created the next generation of AI-based customer service bots. Our mission is to revolutionize the market by offering services that greatly enhance customer service performance and enable companies to serve their clients 24/7/365. Learn more about our solution on https://front.ai
Founded: 2019
Headquarters: Helsinki, Finland (office in Stockholm)
Product focus: GenAI conversational customer service bots and channel-management product reChanneld
Clients / usage: Claims 50+ clients and ~3.5M+ automated conversations/year
Seed funding: €500,000 (seed)
Customer service automation and conversational AI for enterprise support channels.
2019
Conversational AI / Customer Service Automation
€500,000
Seed investors named include CapMan Growth, Leena Niemistö, Lifeline Ventures and company co-founders; company materials also reference MaLaJa Invest, Hippocras and European Angel Fund Finland.
“Has Nordic growth and angel investor backing including CapMan Growth, Lifeline Ventures, Leena Niemistö, MaLaJa Invest, Hippocras and European Angel Fund Finland”
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Location: Helsinki, Finland (Hybrid; mostly remote possible)
Employment: Full-time
Timeline: Applications are reviewed within 2 weeks
Probation Period: 6 months
The Role We’re looking for a mid- to senior-level full-stack developer to strengthen our small but growing tech team. Your responsibilities will be varied and will go beyond software development. You’re eager to take on new challenges and learn what you need along the way.
This role also requires strong communication skills and customer collaboration. With us, you might be in a meeting with an IT security team of a bank or a government agency in the morning, then implementing an integration in the afternoon.
What You Will Do You work as a full-stack developer with varied responsibilities:
Your work will likely focus on reChanneld at first. Responsibilities may shift based on business needs and your strengths.
What We're Looking For
First and foremost, you are a professional who takes pride and responsibility for the fact that your work is involved in keeping important services in society running. For you, it is important that things are done right, and you are prepared to make the right choices even when it is hard.
What You Get
We have employees who work hybrid or mostly remotely. If you work remotely, you are expected to be able to visit the Helsinki office for about a week, four times a year.
Compensation Structure Base salary: €4,500–€5,500, plus bonuses and benefits.
Possibility to be included in the key employee option program in the future.
Include your salary expectations in your application.
Why Join? You’ll have an important role in building the next success story in the Nordics.
You will be working with a unique new product, gain varied experience, and create real impact. If that excites you, we’d love to talk.
About Front AI And ReChanneld Front AI is a company focused on improving customer service. We work with chatbots (text and voice), as well as our internally developed product, reChanneld.
reChanneld is a channel strategy platform that helps organizations shift customers toward digital self-service rather than traditional service channels, using behavioral economics.