
Supertrace is pioneering the development of the world's first AI Network Engineer, leveraging a highly skilled team of alumni from leading tech companies like Verizon, Nvidia, Google, and Microsoft. The company focuses on creating AI agents specifically designed for network operations teams, aiming to enhance efficiency and effectiveness in managing network infrastructures. With a strong technical foundation and innovative approach, Supertrace is positioned to disrupt the network operations market by providing advanced AI solutions that streamline processes and reduce operational burdens for businesses.

Supertrace is pioneering the development of the world's first AI Network Engineer, leveraging a highly skilled team of alumni from leading tech companies like Verizon, Nvidia, Google, and Microsoft. The company focuses on creating AI agents specifically designed for network operations teams, aiming to enhance efficiency and effectiveness in managing network infrastructures. With a strong technical foundation and innovative approach, Supertrace is positioned to disrupt the network operations market by providing advanced AI solutions that streamline processes and reduce operational burdens for businesses.
What they do: Build an "AI network engineer" platform for network operations
Founded: 2024
Stage / funding: Seed
Headcount: 1–10 employees
Co‑founders: Mahir Kalra; Prashanth Vijay
Network operations, network automation
2024
Data and Analytics
5000000
| Company |
|---|
About Supertrace
Supertrace is deploying the world’s first AI Network Engineer, built to self provision, build and heal networks at scale. We're building a suite of agents that will form the collective intelligence of the world's smartest network engineer.
Role Overview
We are seeking a Founding Senior Backend Software Engineer to join our innovative and collaborative team. In this role, you will play a key part in designing, developing, and scaling our platform, applications and agentic workflows. You will work closely with cross-functional teams to build robust, efficient, and reliable systems that power our AI-driven solutions for network automation and operations. You will be joining a team of ~7 engineers and are expected to own projects from end to end while driving the pace of product development.
Location New York City, NY (Hybrid, office 4 days a week)
Key Responsibilities
• Design, develop, and maintain scalable software solutions that integrate with LLMs and timeseries neural networks.
• Collaborate with data scientists, AI researchers, and network engineers to build innovative solutions for real-time network diagnostics, auto-provisioning, and outage detection.
• Architect and implement high-performance, low-latency agentic LLM workflows that handle complex networking scenarios.
• Partner with DevOps to ensure seamless deployment, monitoring, and reliability of services in production environments.
• Participate in code reviews, mentor junior team members, and uphold best practices for software development.
• Work with stakeholders to define technical requirements, estimate development timelines, and deliver high-quality features on schedule.
Requirements
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Proven experience (7+ years) in software engineering with a strong focus on backend or full-stack development.
• Strong proficiency with Python (Django) is a must. • Expertise in building distributed systems and working with modern software architecture patterns.
• Deep understanding of API design, microservices, and data processing pipelines.
• Proven track record of collaborating in small teams to deliver outsize software solutions.
Nice to haves
• Production grade LLM experience (at scale deployments, agentic workflows, etc.)
• Experience working on networking stack tools like LibreNMS, Netbox, Ansible, Network to Code, ThousandEyes or other known NMS platforms.
• Familiarity with Networking telemetry protocols (SNMP, gNMI, NETCONF, Syslog, etc.)
• Front-End experience (React, Typescript).
• DevOps experience (AWS, Terraform).
Our Tech Stack
• Python
• React / Typescript
• Postgres
• Prometheus
• Terraform, K8s
• AWS
• Sentry
• LLMs of all flavors
Salary and Benefits