What You’ll Own

1.Product Development & Engineering Contribution: Apply strong fundamental engineering principles to improve the design, integration, reliability, and scalability of both the hardware and software platform — especially around installation workflows, usability, deployment efficiency, and overall customer experience.

2.Pilot Deployment & Customer Success: Lead onsite deployments of transformer and inverter monitoring systems, manage pilot execution end-to-end, and ensure an outstanding customer experience from onboarding through post-deployment support.

3.Field Execution & Technical Problem Solving: Troubleshoot hardware, firmware, networking, and installation challenges in real-world environments such as utilities, renewable energy sites, and data centers while proactively de-risking deployments.

4.Customer-Driven Product Improvement: Translate field learnings and customer feedback into actionable product improvements by working closely with hardware, firmware, AI, and product teams.

5.Cross-Functional Leadership: Serve as the technical bridge between customers and internal teams while helping build the foundation, processes, and best practices for the future Applications Engineering organization.

What We’re Looking For

1.Core Fundamentals

• Strong foundation in electrical engineering, including power quality, harmonics, transient behavior, and insulation physics (e.g., partial discharge mechanisms).
• Solid understanding of power systems, including transformers, switchgear, inverters, and grid infrastructure.
• Ability to read and interpret one-line diagrams, schematics, and wiring diagrams.

2.Field & Domain Experience

• 3+ years commissioning, deploying, or servicing monitoring or diagnostic systems on medium- to high-voltage (MV/HV) assets in substation or OEM environments, including PPE, grounding, and clearance procedures, with experience in:
• Transformer condition monitoring (e.g., partial discharge, DGA, bushing, thermal diagnostics)
• HV test equipment and standards (e.g., OMICRON, Doble, Megger, etc.)
• Hands-on experience performing electrical measurements and diagnostics, using tools such as oscilloscopes, spectrum analyzers, and DAQs to capture, analyze, and troubleshoot signals in noisy field environments (including sensor setup, signal acquisition and calibration).
• Experience in product or application engineering within energy or industrial environments.
• Bonus: Experience working with utilities, IPPs, OEMs, or data centers.
• Bonus Experience building or scaling field or applications engineering teams.

3.Cultural Fit

• Proactive and action-oriented — you don’t wait to be told what to do; you identify gaps, follow through quickly, and keep momentum moving.
• An excellent communicator — you over-communicate when needed, ask important questions early, and keep internal teams and external partners aligned.
• Comfortable with ambiguity — you can operate effectively in a fast-moving startup environment where priorities evolve and not everything is fully defined.
• High ownership and accountability — you take responsibility for outcomes, communicate risks clearly, and are thoughtful about what you can and cannot commit to.
• Customer-centered — you care deeply about delivering real-world value and staying close to what customers need in the field.
• Growth-minded and resilient — you are secure in what you know, honest about what you don’t, and excited to learn, adapt, and improve quickly.

Why This Role

• Own a mission-critical function at a pivotal stage: Lead successful deployments that directly drive revenue, pilots, and commercialization while working side-by-side with the founding team to shape the product, customer experience, and technical roadmap.
• Build and scale from the ground up: Help establish the foundation for the future Applications/Solutions Engineering team while contributing to the culture, operating principles, and growth of a deeply technical, mission-driven startup.

Education

• B.S./M.S./Ph.D. in Electrical Engineering or Mechanical Engineering
• 3+ years of relevant experience

General Information

• Location: San Francisco Bay Area (Hybrid)
• Comp: $90-130K + founding team member equity
• Travel: Up to 30% (domestic + international)