
BackOps AI is an AI logistics companion that automates operational tasks for supply chain and logistics companies. It acts as an AI-powered ops team, handling tasks, resolving customer issues, and…

BackOps AI is an AI logistics companion that automates operational tasks for supply chain and logistics companies. It acts as an AI-powered ops team, handling tasks, resolving customer issues, and…
What they do: AI-native operations platform that automates end-to-end logistics and supply-chain workflows
Founders: Sean McCarthy (Co‑Founder & CEO) and Henry Ou (Co‑Founder & CTO)
HQ: San Francisco, California
Funding: $2M pre-seed (Oct 16, 2024); Seed round announced Jun 24, 2025
Tech / integrations: Integrates with ERPs, WMS platforms, vendor portals and common communication channels
Logistics and supply-chain operations automation
2024
IT System Custom Software Development
$2,000,000
Announcement posted by company
Investors listed include Construct Capital, Gradient, and 10VC
“Backed by AI‑focused and early‑stage investors (Gradient Ventures, 10VC, Construct Capital)”
About BackOps
BackOps builds AI that runs supply chain and back-office operations for large enterprises. Our products, Relay and the AI Process Center, detect and resolve the exceptions that keep ops leaders up at night: carrier claims, chargebacks, short ships, temperature breaches, AR recovery, and the long tail of exceptions no software has touched in twenty years.
We work with some of the largest logistics, distribution, retail, and financial services companies in the world. We recently closed a $34M Series A led by Theory Ventures, with participation from Construct Capital, Gradient, and 10VC.
The role
You will be the first marketing hire at BackOps. You will own how the market hears about us, how buyers understand what we do, and how pipeline comes to us instead of the other way around.
This is a zero to one role. The category we sell into (AI-native operations software) is new, the buyers are traditional, and the economic argument is straightforward once people see it. Your job is to shorten the distance between those three facts.
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You will work directly with the CEO, the sales team, and our customers. You will write a lot, ship a lot, and own the number.
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