
Customer operations still run on email, and most of the real work is manual. Refunds, billing issues, complaints, bookings. Teams spend hours moving information between Outlook, CRMs, ERPs and spreadsheets because chatbots and copilots were never built to execute work. Noxus exists to change that. We build AI Workers that resolve cases end to end, following the same SOPs, policies, approval steps and thresholds your team already uses. They gather evidence from systems like Salesforce, ServiceNow, SAP, Stripe or your ERP, apply policy, request approvals, and post updates back with full audit. Every action is explainable and replayable. The outcome is simple. Faster resolution, lower cost to serve, and consistent execution without expanding headcount. Noxus. AI Workers that scale operations, not people.

Customer operations still run on email, and most of the real work is manual. Refunds, billing issues, complaints, bookings. Teams spend hours moving information between Outlook, CRMs, ERPs and spreadsheets because chatbots and copilots were never built to execute work. Noxus exists to change that. We build AI Workers that resolve cases end to end, following the same SOPs, policies, approval steps and thresholds your team already uses. They gather evidence from systems like Salesforce, ServiceNow, SAP, Stripe or your ERP, apply policy, request approvals, and post updates back with full audit. Every action is explainable and replayable. The outcome is simple. Faster resolution, lower cost to serve, and consistent execution without expanding headcount. Noxus. AI Workers that scale operations, not people.
Product: AI Workers / AI operating system for end-to-end resolution work
Headquarters: London, with teams in Lisbon
Use cases: Customer operations, claims, document extraction, ERP/service platform write-backs
Recent funding: $1.5M pre-seed (announced Feb 2025), total reported funding ~$3.5M
Security & deployment: SOC 2, ISO 27001, GDPR controls; cloud or on-premises with EU/UK data residency
Complex back-office resolution work (customer operations, refunds, billing issues, complaints, claims, document processing) that currently relies on manual steps across email, CRMs, ERPs and spreadsheets.
2023
Enterprise AI / Automation
$1.5M
Company announcement lists participation from Caixa Capital, Bynd Capital, Altair/AltaIR, I2BF/IB2F, SPC/Smart Partners, Yellow Rocks and named angel investors.
“Led by SFC Capital with participation from multiple European VCs and angels”
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About Noxus
Noxus is the AI Operating System for the Modern Enterprise, empowering organizations to rapidly build, deploy, and govern trusted AI solutions for high-stakes processes. Our platform enables teams to create AI co-workers that automate complex workflows while keeping humans central to decision-making. With robust governance, observability, and scalability tailored for regulated sectors like healthcare, finance, and aviation, Noxus drives confident, effective AI adoption.
The Role
We are seeking a Deployment Engineer
to join our front-line team. This is a unique opportunity to sit at the intersection of
and Customer Success
.
You will work directly with our Deployment Lead (Infrastructure) and our Account Management Lead (Customer Relations/Growth) to execute the technical delivery of our platform. Your primary focus will be implementation, taking client requirements and turning them into functioning AI tools using the Noxus platform and SDK.
You will act as a force multiplier for the team, handling the day-to-day technical configuration that allows our customers to scale their usage and realize value faster.
Key Responsibilities
Flow Implementation & Design:
Serve as the primary builder of AI workflows. You will map customer needs to Noxus capabilities, designing and configuring complex flows, decision trees, and automation nodes within our platform.
Technical Support & Enablement:
Support the Deployment Lead by assisting with infrastructure configurations, SSO/SAML setups, and troubleshooting technical blockers during the onboarding phase.
Account Growth & Optimization:
Support the Account Manager by analyzing customer usage patterns and proactively building "Proof of Concept" flows that demonstrate new value to existing clients, directly driving increased platform usage.
Custom Scripting & Node Design:
Develop bespoke scripts/tooling and build custom integration nodes to bridge gaps.
Feedback Loop:
Act as the "first user" of new features, providing detailed feedback to Product and Engineering to improve the deployment experience and overall product.
Qualifications
1–5 years of experience
in technical consulting, implementation engineering, or a similar customer-facing technical role.
Platform Proficiency:
You are comfortable learning complex software platforms and becoming a "power user" quickly. You enjoy the logic of building flows and configuring rules.
Technical Baseline:
Strong familiarity with scripting (Python), APIs (REST/JSON), and event-based architectures. You don't need to be a core backend engineer, but you must be comfortable reading and writing code to glue systems together.
Customer-Facing Skills:
Ability to translate abstract customer needs into concrete technical tasks. You are comfortable communicating updates and technical concepts to non-technical stakeholders.
Problem-Solving Agility:
You thrive in a fast-paced environment where the answer isn't always documented. You are resourceful and can find creative workarounds.
Bonus Points
Prior experience working with enterprise clients in regulated industries (Healthcare, Finance, Gov, Retail).
Experience with workflow automation tools
or logic-based flow builders.
Familiarity with SAML, SSO, and enterprise identity management.
Experience in a seed-stage or high-growth startup environment.
Why Join Noxus?
At Noxus, we foster a culture of excellence, ambition, and continuous growth.
Mentorship:
You will work directly under experienced leads in both technical infrastructure and business strategy, providing a 360-degree view of how enterprise software companies scale.
Impact:
Your work directly correlates to customer happiness and revenue retention. You will see the flows you build being used by major enterprises.
Professional Development:
Continuous learning opportunities, including deep exposure to AI/ML workflows, system architecture, and enterprise solution design.
Benefits:
Customized equipment setups and a competitive salary.