We are looking for a Forward Deployment Engineer (FDE)

who will work directly with customers and partners to help them successfully adopt and evaluate KAVIA in real software development environments.

This is a hands-on, execution-focused engineering role

. You will work with real codebases, real SDLC workflows, and real constraints—helping customers understand how KAVIA fits into their day-to-day engineering work. You will also play an important role in feeding high-quality, grounded feedback back to our product and engineering teams.

This role sits at the intersection of engineering, product, and go-to-market. It is ideal for someone who enjoys problem-solving, learning quickly, and working closely with both internal teams and external stakeholders.

Key Responsibilities

• Work hands-on with customer and partner teams during pilots and early deployments.
• Help onboard customers onto KAVIA, including tenant setup, access validation, and initial workflows.
• Work with real code repositories and SDLC artifacts to help customers inspect, plan, and build using KAVIA.
• Guide users through KAVIA’s capabilities in a practical, grounded way—focused on real outcomes rather than demos.
• Identify and troubleshoot technical issues, configuration gaps, or workflow mismatches.
• Clearly document observations, friction points, and feedback from real customer usage.
• Collaborate closely with Product and Engineering to share learnings and improve the platform.
• Maintain professionalism and care when handling customer data, repositories, and confidential information.

What Success Looks Like

• Customers are able to meaningfully evaluate KAVIA using their own real projects.
• Pilots are structured, time-bound, and reach clear technical conclusions.
• Customers feel supported, respected, and technically understood.
• Clear, actionable feedback is shared internally with product and engineering teams.
• Strong follow-through on onboarding, pilot execution, and documentation.
• High say/do commitment, reliability, and ownership of assigned pilots.

What We Offer

• Direct exposure to enterprise customers, partners, and real-world engineering challenges.
• Opportunity to build deep expertise in AI-assisted software development and SDLC workflows.
• Close collaboration with product, engineering, and go-to-market leadership.
• Training, mentorship, and room to grow technical and customer-facing skills.
• A culture that values honesty, learning, execution, and thoughtful communication.
• Competitive compensation aligned with experience and role scope.

Ideal Candidate

• Strong foundation in software engineering or computer science fundamentals.
• Comfortable reading and reasoning about unfamiliar codebases and systems.
• Curious, detail-oriented, and eager to learn new tools and workflows.
• Clear communicator who can explain technical concepts calmly and accurately.
• Able to work independently, manage tasks, and follow through without constant supervision.
• Comfortable working across time zones and collaborating with global teams.
• Respects customer data and confidentiality and follows security best practices.