
Customer operations still run on email, and most of the real work is manual. Refunds, billing issues, complaints, bookings. Teams spend hours moving information between Outlook, CRMs, ERPs and spreadsheets because chatbots and copilots were never built to execute work. Noxus exists to change that. We build AI Workers that resolve cases end to end, following the same SOPs, policies, approval steps and thresholds your team already uses. They gather evidence from systems like Salesforce, ServiceNow, SAP, Stripe or your ERP, apply policy, request approvals, and post updates back with full audit. Every action is explainable and replayable. The outcome is simple. Faster resolution, lower cost to serve, and consistent execution without expanding headcount. Noxus. AI Workers that scale operations, not people.

Customer operations still run on email, and most of the real work is manual. Refunds, billing issues, complaints, bookings. Teams spend hours moving information between Outlook, CRMs, ERPs and spreadsheets because chatbots and copilots were never built to execute work. Noxus exists to change that. We build AI Workers that resolve cases end to end, following the same SOPs, policies, approval steps and thresholds your team already uses. They gather evidence from systems like Salesforce, ServiceNow, SAP, Stripe or your ERP, apply policy, request approvals, and post updates back with full audit. Every action is explainable and replayable. The outcome is simple. Faster resolution, lower cost to serve, and consistent execution without expanding headcount. Noxus. AI Workers that scale operations, not people.
Product: AI Workers / AI operating system for end-to-end resolution work
Headquarters: London, with teams in Lisbon
Use cases: Customer operations, claims, document extraction, ERP/service platform write-backs
Recent funding: $1.5M pre-seed (announced Feb 2025), total reported funding ~$3.5M
Security & deployment: SOC 2, ISO 27001, GDPR controls; cloud or on-premises with EU/UK data residency
Complex back-office resolution work (customer operations, refunds, billing issues, complaints, claims, document processing) that currently relies on manual steps across email, CRMs, ERPs and spreadsheets.
2023
Enterprise AI / Automation
$1.5M
Company announcement lists participation from Caixa Capital, Bynd Capital, Altair/AltaIR, I2BF/IB2F, SPC/Smart Partners, Yellow Rocks and named angel investors.
“Led by SFC Capital with participation from multiple European VCs and angels”
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