
Increase booking rates, eliminate abandonment rates, and provide intelligent customer service—24/7. Pick up the phone every time with Avoca’s leading AI call center platform. Backed by Y Combinator. If you're interested in joining us, we are hiring!

Increase booking rates, eliminate abandonment rates, and provide intelligent customer service—24/7. Pick up the phone every time with Avoca’s leading AI call center platform. Backed by Y Combinator. If you're interested in joining us, we are hiring!
Headquarters: San Francisco, CA
Founded: 2022
Product: AI-driven call center platform handling calls, texts, webchat and booking appointments into CRMs
Customers / Market: Home services and phone-lead–driven service businesses
Notable backer: Y Combinator
Employee count (approx.): 125
Automating phone- and text-driven lead handling and appointment booking for service businesses.
2022
Software Development
Most recent round listed as Seed in April 2023
“Backed by Y Combinator; other reported investors include Pioneer Fund, SBXi, Outbound Capital, and Citta Capital”
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About Avoca
Avoca builds AI-powered customer engagement systems that replace traditional call centers for home service companies. Our platform books jobs, handles inbound leads, and drives measurable revenue growth—consistently outperforming human call centers in both speed and conversion rates.
We’ve grown to a 7-figure business serving industry-leading brands, scaling from 7 to nearly 50 employees in under two years. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market wher e 85% of missed calls go to competitors . Every hire here has an immediate and visible impact
About the Role
As a Forward Deployed Engineer , you’ll embed directly with our customers—understanding their workflows, designing tailored AI solutions, and deploying systems that deliver immediate impact. You’ll operate at the cutting edge of conversational AI, working closely with our product team to shape strategy based on what you see in the field.
What You’ll Do
What We’re Looking For