
Rilla is the leading virtual ridealong software for outside sales and service. When sales reps or technicians go out and talk to customers face to face. They record their conversations with the Rilla app, and we use AI to automatically transcribe, analyze and give them feedback to help them improve their sales. And to help their sales managers do virtual ridealongs that are 100x faster, better, and more productive than physical ridealongs. We're on a mission to make the offline world of commerce as searchable and easy to understand as the internet. If you're interested in joining us in our adventure, we are hiring! https://www.rilla.com/careers

Rilla is the leading virtual ridealong software for outside sales and service. When sales reps or technicians go out and talk to customers face to face. They record their conversations with the Rilla app, and we use AI to automatically transcribe, analyze and give them feedback to help them improve their sales. And to help their sales managers do virtual ridealongs that are 100x faster, better, and more productive than physical ridealongs. We're on a mission to make the offline world of commerce as searchable and easy to understand as the internet. If you're interested in joining us in our adventure, we are hiring! https://www.rilla.com/careers
What they do: AI-powered virtual ridealong and speech-analytics platform for outside sales and service teams
Headquarters: New York
Stage / latest round: Seed (Dec 2022)
Notable outcome claims: +40% average close rates; 8x manager time savings (reported by company)
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Improving coaching, conversion rates, and operational efficiency for outside sales and field service teams (e.g., solar, roofing, HVAC, home services).
Software Development
Seed round closed Dec 2022; public records show multiple investors and some sources report a Seed round amount (amounts obfuscated in some listings).
“Includes accelerators and early-stage investors such as Launch and Entrepreneurs Roundtable Accelerator (ERA); Dealroom and Crunchbase list additional participants including Crew Capital and NYU-affiliated investors.”
A Foundational Company
Rilla builds the world’s leading conversation intelligence software for offline commerce.
By recording, analyzing, and indexing conversations, our platform supplies unparalleled alpha to the critical, physical businesses that constitute the backbone of our economy.
Our purpose is to bring the technology of the 21st century’s most innovative companies to the rest of the economy.
As a side effect of this mission, we’ve become one of the fastest growing companies in history. In numbers, that means 0→$40M in 3.5 years, growing 15% MoM, Net Revenue Retention above 170%, an NPS higher than the iPhone’s, and profitability.
The Role
Forward Deployed Engineers (FDEs) work directly with customers to quickly understand their greatest problems and design and implement solutions integrating their data with Rilla's conversational intelligence. You’ll apply your problem solving ability, creativity, and technical skills to help organizations use their data to drive a real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to the most critical industries of the offline world.
The role is strikingly similar to those of a startup CTO: you’ll work in small teams, often solo, and own end-to-end execution of high stakes projects. A day might span discussing data models and workflows with customer executives , wrangling massive-scale data, hacking an integration or full-stack feature, and bringing insights back to the rest of the team.
You will be on the forefront of extending Rilla’s existing footprint and strategy into new markets and problem spaces.
Do you aspire to be a founder or a leader in applying AI to the physical world? We believe Rilla is the best place — with the best peers — to learn how.
Technologies We Use
What We Value
What We Require
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Compensation The estimated salary range for this position is $170,000 - $300,000/year.
Successful candidates with competing offers will receive matching and competitive offers.
Total compensation for this position may also include Incentive Stock Options, sign-on bonus, and other potential future incentives. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to empower Rilla employees in removing roadblocks to achieving their life’s work. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Rilla.
Benefits