deepset, makers of Haystack

deepset is the creator of the open-source Haystack AI orchestration framework and the Haystack Enterprise Platform. We help organizations build, run, and govern custom AI agents and retrieval-augmented generation (RAG) applications across cloud and on-premise environments. Teams start with Haystack to build immediately, add optional enterprise support through Haystack Enterprise Starter, and scale with the Haystack Enterprise Platform, which provides tooling for advanced indexing and retrieval, testing and evaluation, and governance for production AI. Haystack is trusted in production by enterprise teams and organizations including the European Commission, The Economist, Airbus, and the German Armed Forces.

deepset.ai

deepset, makers of Haystack

deepset.ai

HQDE

Team Size83

Open Jobs22

Total Funding-

Latest FundraiseUnknown

TL;DR

Core product: Haystack open-source framework and Haystack Enterprise Platform

Founded: 2018

Headquarters: Berlin, Germany

Notable funding: $46M total (includes $14M Series A, $30M round)

Primary focus: Retrieval-augmented generation (RAG), AI agents, semantic search for enterprises

Company Overview

Problem Domain

Enterprise AI applications: retrieval-augmented generation, semantic search, document processing, and AI agents in regulated/sovereign environments.

Founded

2018

Industry

Enterprise AI / ML platform

Tech Stack

Python

Open-source Haystack framework

Cloud and on-prem deployment (VPC, air-gapped)

Funding Track Record

Series A- 2022-04-28

$14M

Series B / later round- 2023-08-09

$30M

Participation from GV and Harpoon Ventures

Investor Signal

“Backed by established VCs including Balderton Capital and GV”

Founders

What we do

TL;DR

Company Overview

Funding Track Record

Founders

What we do

deepset, makers of Haystack

deepset.ai

deepset, makers of Haystack

deepset.ai

HQDE

Team Size83

Open Jobs22

Total Funding-

Latest FundraiseUnknown

TL;DR

Core product: Haystack open-source framework and Haystack Enterprise Platform

Founded: 2018

Headquarters: Berlin, Germany

Notable funding: $46M total (includes $14M Series A, $30M round)

Primary focus: Retrieval-augmented generation (RAG), AI agents, semantic search for enterprises

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Company Overview

Problem Domain

Enterprise AI applications: retrieval-augmented generation, semantic search, document processing, and AI agents in regulated/sovereign environments.

Founded

2018

Industry

Enterprise AI / ML platform

Tech Stack

Python

Open-source Haystack framework

Cloud and on-prem deployment (VPC, air-gapped)

Funding Track Record

Series A- 2022-04-28

$14M

Series B / later round- 2023-08-09

$30M

Participation from GV and Harpoon Ventures

Investor Signal

“Backed by established VCs including Balderton Capital and GV”

Founders

What we do

Related Companies

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yoummday	🇩🇪DE	—	-
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DeepL	🇩🇪DE	Sales and Marketing	$413M
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Join the Team

Forward Deployed Engineer (Infrastructure)

HybridBerlin, DE

Hybrid • Berlin, DE

TL;DR

We’re hiring a Forward Deployed Engineer (Infrastructure) to work directly with our strategic customers. By embedding with their teams, you will design, deploy, and scale Haystack Enterprise Platform in production. You’ll blend SRE mindset with engineering depth: building integrations, hardening infra, and making sure everything runs smoothly and reliably. If you love solving complex infra challenges hands-on and want to see your work drive real-world AI adoption, this role is for you.

Why deepset

At deepset, we’re on a mission to make custom AI solutions accessible to every organization. With Haystack, thousands of developers build advanced LLM applications every day, while our enterprise-ready Haystack Enterprise Platform helps companies turn large language models into business value. We’re remote-first, flexible, and built on a culture of trust and ownership. You’ll collaborate with top-tier tech talent, tackle meaningful challenges, and help transform complex AI into solutions that are simple, powerful, and ready for the real world.

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

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What you will do

Own technical outcomes from POC → production: integrations, data connectors, workflows, and infra-as-code (Kubernetes/Terraform/Helm).
Produce reference architectures and reusable templates; upstream patterns to Product to reduce future “custom” work.
Unblock enterprise environments: identity (OIDC/SAML), networking, storage, GPU scheduling, observability hooks.

Define SLOs/Error Budgets with customers; implement end-to-end observability (logs/metrics/traces) and dashboards.
Create runbooks/playbooks; lead L3 incident response and RCAs; drive reliability roadmaps to closure.
Plan/execute upgrades and security patches in change windows; ensure rollback and post-upgrade verification.
Be an active member of the on-call rotation to make sure we deliver excellent customer experience

Train customer teams on operations and emergency procedures; hand off cleanly to Support/CSM.
Prioritize reliability and “productization” backlog with Product/Engineering based on field signal.
Document clearly: setup guides, diagrams, SLOs, testing/DR procedures, and “golden path” standards.

7+ years across SRE/Platform/Solutions/FDE, with evidence of shipping customer-facing builds and operating production systems.
Hands on experience in programming language in Python (needed for improvements, bug fixing and small feature builds)
Strong with Kubernetes, containers, Linux, IaC (Terraform/Helm), CI/CD, networking (TLS, DNS, ingress/LB), backup/restore.
Observability stacks (Prometheus/Grafana/OpenTelemetry/ELK); scripting (Python/Bash).
Enterprise integration experience (SSO, secrets, compliance); confident communicator with execs and engineers under time pressure.
Must be resident of the European Union with an EU Passport

German language skills

Remote-first setup with flexible hours & tech of your choice
30 days vacation + extra days for family sick leave
Competitive salary & stock options for every team member
Monthly sports & mental health support allowance with Oliva
Annual learning & development budget
Monthly team socials & in-person meetups
Dog-friendly Berlin HQ

Founded in 2018, deepset builds open and enterprise-grade tools that help teams build AI with purpose. From Haystack, our open-source framework, to the deepset AI Platform, we give developers and organizations the building blocks to solve complex, high impact challenges with AI – with full control, transparency, and sovereignty. Backed by GV and Balderton, we’re growing the world’s production AI community and customer base solving challenges too critical to get wrong.

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