Senior IVD Technical Services Engineer - EU (Italy)
About the Company:
DYMIND is a globally recognized high-tech enterprise specializing in the R&D, manufacturing, sales, and service of medical devices and reagents in the In Vitro Diagnostics (IVD) field. Our innovative diagnostic solutions are at the forefront of advancing healthcare worldwide.
Job Overview:
We are seeking a Senior IVD Technical Services Engineer for EU to ensure customer satisfaction with our hematology products and strengthen our market presence. This role will focus on enhancing the capabilities of our partner’s technical teams, supporting them with direct field activities as needed and ensuring compliance with our service policies.
Job Responsibilities:
- Deliver high quality training to our local partner’s technical teams on our hematology analyzers.
Qualifications:
- Bachelor's degree or above in Biomedical Engineering, Electronics, Mechanical Engineering, Medical Technology, or related fields.
- At least 5 years of technical service experience in IVD medical devices, specifically hematology analyzers.
- Solid understanding of diagnostic equipment troubleshooting, repair, maintenance, and calibration.
- Fluent in English (both written and spoken) and proficient in Italian (other EU languages can be considered); excellent communication and interpersonal skills.
- Ability to work independently, manage priorities, and deliver quality service within tight deadlines.
- Demonstrated ability to provide professional training and present complex technical information clearly.
- Flexible to travel frequently within Europe or occasionally abroad as business demands.
What We Offer:
At DYMIND, we value talent and offer competitive compensation packages designed to attract top-tier professionals. We provide a dynamic and supportive working environment where your contributions are recognized and rewarded. In addition to a competitive salary, we offer performance-based bonuses, comprehensive benefits, and opportunities for career development within a rapidly growing global company.
We are looking for a proactive, passionate, and skilled individual to join our team and contribute to the growth of the Dymind brand in Europe.
Work Location:
Italy (remote)
