
Clear Labs is a genomics company that fully automates next-generation sequencing (NGS) workflows to provide rapid, accurate diagnostics and genomic surveillance solutions for infectious diseases and food safety. Their flagship products include Clear Dx™, a fully automated WGS and targeted NGS platform for microbial and viral pathogen detection in clinical and public health labs, and Clear Safety™, an NGS platform for food safety testing focusing on Listeria and Salmonella sequencing. The company leverages advanced genomics, data analytics, and software to accelerate pathogen surveillance, reduce errors, and improve decision-making in outbreak detection and food safety management. Clear Labs has secured significant funding, including a $30 million Series D round, and has partnerships with major industry players like Illumina and Oxford Nanopore. Their technology is recognized with certifications such as AOAC and USDA NPIP approval, positioning them as a leader in automated sequencing solutions for public health and food safety markets.

Clear Labs is a genomics company that fully automates next-generation sequencing (NGS) workflows to provide rapid, accurate diagnostics and genomic surveillance solutions for infectious diseases and food safety. Their flagship products include Clear Dx™, a fully automated WGS and targeted NGS platform for microbial and viral pathogen detection in clinical and public health labs, and Clear Safety™, an NGS platform for food safety testing focusing on Listeria and Salmonella sequencing. The company leverages advanced genomics, data analytics, and software to accelerate pathogen surveillance, reduce errors, and improve decision-making in outbreak detection and food safety management. Clear Labs has secured significant funding, including a $30 million Series D round, and has partnerships with major industry players like Illumina and Oxford Nanopore. Their technology is recognized with certifications such as AOAC and USDA NPIP approval, positioning them as a leader in automated sequencing solutions for public health and food safety markets.
Clear Labs (CL) harnesses the power of next-generation sequencing (NGS) to simplify complex diagnostics for clinical and applied markets. By creating a fully automated platform that brings together DNA sequencing, robotics, and cloud-based analytics, Clear Labs democratizes genomics applications to deliver better clarity. Clear Labs' turnkey platform accelerates outcomes and improves accuracy from food-borne pathogens to infectious diseases. The Field Service Engineer reports to the Senior Technical Support Manager and works closely with all members of the Clear Labs Client Care Team. This person is responsible for supporting both the in-house and field-installed robotic systems. This includes both proactive and reactive activities as needed. They may also be assigned to support strategic projects for various Clear Labs teams as needed to support the company's goals and objectives. This candidate should possess strong technical skills as well as the ability to operate independently and with minimal supervision. In support of the Clear Labs objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize Clear Labs' commercial success. They must be a team player with customer relationship-building skills, who is hard-working, smart, and loves to win.
This role will primarily support all robotic systems installed at the Clear Labs headquarters (HQ) and at customer sites around the West Coast region. These activities include, but are not limited to:
Requirements
Benefits Salary range: