
Illuminex AI helps airfield and infrastructure teams detect safety issues faster with real-time data. Its InspectEx platform fuses sensors at the edge to deliver precise insights. Core technologies…

Illuminex AI helps airfield and infrastructure teams detect safety issues faster with real-time data. Its InspectEx platform fuses sensors at the edge to deliver precise insights. Core technologies…
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About the Role
Illuminex AI is deploying its InspectEx multi-sensor inspection platform across airports in North America and internationally. Our systems combine perception and positioning data to detect foreign object debris, pavement distress, non-compliant snowbanks, and a growing range of airfield inspection requirements, all in real time.
We need someone who can own the deployment and operations side of our growth into airports across North America and globally.
As our Field Deployment & Operations Engineer, your primary job is to get InspectEx systems installed, commissioned, and running reliably at customer airports. You will work directly with airport operations and maintenance teams, represent Illuminex AI on-site, and make sure every deployment lands well.
This role is based in the Greater Toronto Area, with bi-weekly test sessions at our local airfield development site. Travel is primarily to US and Canadian airports, including remote sites, and internationally, and is a real and significant part of the job. If you like being in the field, working with your hands, and seeing your work go live in operational environments, this is the role.
What You Will OwnInstall & Commission
You will lead a significant fraction of our customer deployments. Installs typically require one to two days on-site: mounting and connecting hardware on customer vehicles, configuring the system, commissioning, and training airport staff. You will do this with confidence and composure, in a way that leaves the customer feeling well taken care of.
Quality Assurance
When you're not on-site with customers, you'll take the lead on quality assurance efforts at Illuminex AI. Your mission will be to ensure that our new developments perform seamlessly, enhance the reliability of existing systems, and prevent quality regressions as we introduce new technologies.
The right candidate will play a crucial role in ensuring our systems maintain the highest standards of quality, reliability, and performance, directly impacting our customers' experience.
Troubleshooting & Engineering Support
You know the system well enough to diagnose problems, capture the right data, and communicate what the engineering team needs to act on.
You will occasionally assist with system builds, hardware maintenance, and design feedback.
About You
You take ownership naturally. When a system is not behaving, you dig in. When a customer needs an answer, you find it. When you see something that could work better, you fix it.
You are a hands-on engineer who is comfortable working in the field. You can configure a system, walk an airport operations team through a new product, and write up a clear technical finding for an engineer who was not there, all in the same day if needed.
You are not fazed by travel, tight timelines, or unfamiliar environments. You are comfortable at a terminal, editing config files, reading logs, running diagnostics, and you bring an ops mindset to deployed systems, building the visibility and alerting that keeps our airports running without waiting for something to break.
QualificationsRequired
Nice to Have
Compensation & Benefits
About Illuminex AI
Illuminex AI is a Toronto-based technology company transforming inspection workflows for critical infrastructure, starting with airfields. Our InspectEx platform is live across airports in Canada, the United States, and internationally, and we are growing. This is an early and important hire. The people we bring on now will shape how we operate as we scale.
Illuminex AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, supportive, and kind environment for all employees.