JOB DESCRIPTION:

Araceli’s platform is designed to enable high-speed, scalable, and data-rich cellular imaging , empowering researchers in drug discovery and translational biology to generate actionable insights with unprecedented throughput and image quality. We are seeking an experienced, highly motivated and customer-facing Field Applications Scientist based in the Boston MA area and covering North America, who has a very high attention to detail, keeps customers first and is looking for a challenging and exciting new role.

will serve as a trusted scientific partner to customers, ensuring successful implementation, workflow optimization, and long-term scientific value from Araceli’s solutions. This role requires a combination of deep domain expertise in cell biology and microscopy/imaging , strong data analysis capabilities , and a proven ability to operate effectively in a customer-facing, field-based environment .

JOB RESPONSIBILITIES:

Customer-Facing Scientific Support

• Serve as the primary scientific contact for prospects and customers using Araceli’s Endeavor HCI platforms
• Conduct on-site and virtual portfolio training, and application onboarding
• Assist in optimizing, and troubleshooting cell-based imaging assays (e.g., phenotypic screening, organoids, co-culture systems) tailored to customer use cases (drug discovery, target validation, translational research)
• Support end-to-end workflows including sample prep, staining, acquisition, and analysis

Applications & Workflow Development

• Provide expertise in image analysis pipelines, including segmentation, feature extraction, and data interpretation via our Clairvoyance and ClaireRT software packages
• Advise on experimental design, controls, and statistical robustness for screening assays
• Contribute to development of application notes, protocols, and best practices
• Engage and partner with Product Management across hardware, software and consumables to support our customers in 2-D phenotypic screening and LIVE cell imaging projects

Software & Data Analysis

• Train customers on Araceli software platforms for:

• Image acquisition and analysis

• AI/ML-based image analysis (if applicable)

• Data visualization and reporting

• Troubleshoot software workflows and collaborate with engineering/product teams on improvements

Pre-Sales & Commercial Support

• Partner with Sales to deliver technical presentations, demos, and evaluations
• Support proof-of-concept studies and customer pilots in conjunction with the Applications Scientific team internally
• Translate customer needs into tailored solutions involving instruments, consumables, and workflows
• Contribute to competitive positioning and technical differentiation

Post-Sales Success & Account Growth

• Ensure high customer satisfaction and successful adoption of Araceli platforms, starting with the first touch point at training
• Identify opportunities for expanded usage (new assays, consumables, software modules)
• Act as the voice of the customer, feeding insights back to Product, Marketing, and R&D

Internal Collaboration

• Work cross-functionally with:

• Sales & Marketing (customer engagement, demos)

• Product & Engineering (feedback, feature requests)

• R&D (application development and validation)

• Participate in trade shows, conferences, and workshops

JOB REQUIREMENTS:

Required Qualifications

Preferred Qualifications

• Familiarity with AI/ML-based image analysis or advanced analytics workflows
• Experience in drug discovery R&D environments (biotech/pharma)
• Knowledge of organoids, 3D cultures, or complex biological models
• Exposure to automation (incl AI-driven) and high-throughput screening environments
• Experience supporting consumables workflows (reagents, plates, kits tied to imaging)
• Experience in LIVE cell imaging experiments, and instrumentation

KEY COMPETENCIES:

• Exceptional communication and presentation skills
• Strong problem-solving and troubleshooting ability
• Ability to translate complex science into clear, actionable guidance
• Highly organized and self-directed in a field-based role
• Customer-first mindset with strong relationship-building skills

WHY ARACELI:

• Work at the forefront of AI-enabled, Ultra-High-throughput high-speed high-content imaging
• Help shape the adoption of a platform designed for next-generation drug discovery workflows
• Engage with leading biotech, pharmaceutical, CRO and TechBio customers across North America
• Contribute directly to advancing data-driven biology at scale

WHAT SUCCESS LOOKS LIKE:

• Customers are fully and successfully on-boarded, trained and independently running assays and projects
• High utilization of instruments, software, and consumables
• Expansion of workflows within existing accounts and global pharma accounts
• Strong alignment between customer needs and product evolution

JOB LOCATION:

Remote field-based role, ideally based in the Boston area, with travel primarily focused on New England, secondarily along the East coast and across the Western US territory. Travel to HQ and Trade Shows and conferences is approx. 25% of your time.

ARACELI OFFERS:

A competitive salary with bonus, commensurate with experience. A full benefits package including Medical, Dental, Vision and Life Insurance, 401(k) match, 12 company holidays and 3 weeks of PTO. Araceli also offers equity incentive benefits to allow employees to share in the growth of the company. No agencies, recruiters, or phone calls.

Araceli Biosciences is a group of innovative individuals looking to create beautiful images for a beautiful impactful purpose. Like our images, no two individuals are the same. That is why we are dedicated to creating and fostering a diverse and inclusive workplace for our team to excel in. Our team’s drive is to find creative solutions to accelerate drug discovery. Speed is our specialty and the core of who we are- from service to images.

Araceli is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.