About The Role
As a Field Application Engineer (FAE) at FuriosaAI, you will serve as a technical bridge between our customers and internal engineering teams, providing in-depth support for hardware and software challenges. You will assist customers in navigating technical hurdles related to our AI processors, with a specific focus on Linux and PCIe-based NPU systems. This role is ideal for candidates eager to learn, adapt proactively, and contribute to the success of cutting-edge AI technologies.
The FAE position involves close collaboration with global customers, requiring effective communication in English and a willingness to travel internationally. Candidates with a background in fabless semiconductor companies or server manufacturers (ODM/OEM), particularly in test engineering roles, are highly preferred.
If you're passionate about AI hardware and excited to tackle complex challenges in a dynamic environment, we'd love to hear from you.
Key Responsibilities
- Partner with customers to identify, analyze, and resolve technical issues in AI hardware and software systems.
- Offer technical guidance on integrating FuriosaAI's AI processors into customers' systems, including support for PCIe and Linux environments.
- Execute product testing, troubleshooting, and debugging to ensure customer satisfaction.
- Channel feedback from customers to improve product quality and user experience.
- Lead technical training and support for customers during and after product deployment.
- Represent FuriosaAI's solutions at technical meetings, trade shows, and other industry events.
Minimum Qualifications
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.
- Foundational understanding of computer architecture and electronic systems.
- Excellent interpersonal and communication skills, with the ability to synthesize and clarify customer requirements.
- Proactive attitude and the capacity to quickly master new technologies.
- Readiness to travel internationally for customer support.
Preferred Qualifications
- Experience working as an FAE in a fabless semiconductor company or as a test engineer in a
- Prior experience working as an FAE in a fabless semiconductor company or as a test engineer in a server manufacturing environment (ODM/OEM).
- Hands-on experience debugging hardware issues and working with PCIe devices.
- Familiarity with server architecture and system-level testing.
- Solid grasp of Linux and PCIe fundamentals.
- Technical proficiency in the Linux virtualization stack, including KVM, QEMU, and Libvirt.
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