• Collaborate with customers to identify, analyze, and resolve technical issues in AI hardware and software systems.
• Provide technical guidance on integrating FuriosaAI's AI processors into customers' systems, including support for PCIe and Linux environments.
• Conduct product testing, troubleshooting, and debugging to ensure customer satisfaction.
• Facilitate feedback from customers to improve product quality and user experience.
• Deliver technical training and support to customers during and after product deployment.
• Participate in technical meetings, trade shows, and other events to represent FuriosaAI's solutions.

Minimum Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.
• Basic understanding of computer architecture and electronic systems.
• Knowledge of Linux and PCIe fundamentals.
• Excellent interpersonal and communication skills, with the ability to gather and clarify customer requirements.
• Proactive attitude and ability to quickly learn new technologies.
• English proficiency for effective communication with global customers and teams.
• Willingness to travel internationally for customer support.
• Basic programming skills (Python, C, or C++).

Preferred Qualifications

• Experience working as an FAE in a fabless semiconductor company or as a test engineer in a server manufacturing environment (ODM/OEM).
• Hands-on experience with debugging hardware issues and working with PCIe devices.
• Familiarity with server architecture and system-level testing.
• Knowledge of AI or machine learning frameworks is a plus.

Contact

• recruit@furiosa.ai