• Help customers optimize their applications through deeply understanding Anthropic's API capabilities, methodology, and prompting techniques

• Monitor API usage patterns to mitigate risks, provide recommendations for optimization, and push toward expansion opportunities

• Lead regular customer stakeholder meetings and quarterly business reviews, focusing on usage patterns, success stories, and growth opportunities

• Create demonstrations to showcase potential new use cases and capabilities that build upon existing integrations

• Work cross-functionally with Enterprise Account Executives to identify and pursue expansion opportunities within existing accounts

• Act as the voice of the customer to Product and Engineering teams, providing detailed feedback on customer needs and feature requirements

Qualifications:

Required:

• 5+ years of experience in technical customer-facing roles (Customer Success, Technical Account Management, Solutions Consultant, or similar)

• Technical acumen with understanding of APIs, integration concepts, and software development principles

• Experience explaining and demonstrating technical products to various audiences

• Understanding of LLMs and AI technologies, with ability to guide customers on optimization best practices

• Track record of driving technical adoption and consumption in enterprise environments

• Excellent ability to translate technical concepts for various audiences, from developers to executives

• Strong project management skills and ability to manage multiple customer relationships

• At least a Bachelor's degree in a related field or equivalent experience

Company:

Anthropic is an AI research company that focuses on the safety and alignment of AI systems with human values. Founded in 2021, the company is headquartered in San Francisco, California, USA, with a team of 501-1000 employees. The company is currently Late Stage. Anthropic has a track record of offering H1B sponsorships.