Now you'll use that experience to make sure we build solutions operators can actually use. You'll bridge real-world supply chain operations and our product development function. You work directly with our customer's supply chain teams to understand their systems, constraints, and politics. Then you translate that reality into product requirements our teams can build and you'll manage the solution delivery end-to-end.

You meet customers with empathy, honor what they've built, and guide them toward transformative change. You bring healthy skepticism about what it really takes to drive operational change. At Auger, you'll use that perspective to help our product and engineering teams avoid the missteps that erode customer trust.

Your insights won't just inform the roadmap. They'll shape what we build.

What You'll Do

• Own the end-to-end delivery of customer implementations from scoping through production launch
• Engage directly with customer supply chain teams through discovery sessions, ride-alongs, and system reviews
• Stress-test concepts and build prototypes to catch edge cases and adoption blockers before they ship
• Translate operational challenges into actionable product requirements with clear use cases and priorities
• Manage stakeholder expectations, timelines, and scope while keeping everyone aligned on outcomes
• Act as translator between customer teams and Auger's product, design, and engineering groups
• Run internal briefings bringing the voice of the operator into every product decision
• Raise flags early when something won't work in the field and drive corrective action
• Drive adoption and measure success post-launch, ensuring customers realize value quickly
• Spot expansion opportunities across workflows, business units, and use cases
• Distill trends across customers into strategic insights that shape our long-term strategy

Who You Are

• You've run complex supply chains at scale. Actually did it, not just managed a team that did. You understand how ERPs, WMS, TMS, and planning systems work because you've lived inside them.
• You've delivered projects under pressure. You know how to manage timelines, coordinate teams, and navigate the politics of getting things done in large organizations. You've been the person responsible when things had to ship.
• You're ahead of your peers on AI. While others are still skeptical or waiting to see what happens, you've been experimenting, learning, and understanding what AI can actually do in operations. You know where autonomous systems can replace human coordination. That understanding makes you invaluable in building solutions that actually work.
• You empathize with why operators stay committed to legacy systems. You recognize the organizational and financial investments they represent. You understand the rationalized confidence that comes from systems that are "good enough" even when they're not.
• You translate between operations and engineering. You know what matters to a warehouse manager at 6 AM and what a product team needs to build it.
• You have the credibility and conviction to stop bad ideas early and redirect toward what will actually land.
• You want to build and deliver, not just consult. You don't want to write recommendations that sit in a deck. You want to see solutions ship to customers and create measurable impact.

What You Bring

• 8+ years hands-on supply chain operations experience at scale
• Proven track record managing complex project delivery in supply chain or technology implementations
• Deep understanding of modern supply chain systems (ERP, WMS, TMS, planning tools)
• Experience driving operational transformation, not just recommending it
• Ability to travel to customer sites

Compensation & Benefits As part of our commitment to People Powered Greatness, we invest in our team members with competitive compensation and a comprehensive benefits to support your health, financial future, and daily life. The package includes medical, dental, and vision coverage, a 401(k) with company match, and commuter benefits. Total compensation may include a combination of a competitive base salary and equity. Your initial placement within our salary range will be based on your experience, qualifications.

The base pay range for this role is $200,000 – $250,000 per year.

Auger considers all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.