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The Role

Cleo is radically different from the norm and we’re looking for a senior engineering manager to guide and further develop our engineers across our cross functional product squads. You will be responsible for the teams and pillar technical delivery as they create exceptional products for our customers, as well as the wellbeing and development of your reports.

You’ll be responsible for all people management of multiple squads and engineers within a pillar. This means hiring the right spread of TL’s, engineers (juniors, seniors and leads), and then coaching and developing them to deliver on the roadmap. You’ll build out the headcount plan and will be responsible for all hiring and team development within your area to support our growth.

You’ll be accountable for all engineering needs for multiple squads working closely with your counterparts in product, data and experience to build high-performing cross-functional teams so that they deliver impact on our company mission in the most effective way possible. We’ll also be looking to you to develop some of our current squad-focused Leads into more senior positions to support you in the future.

You’ll be responsible for all technical leadership; this means actively seeking out opportunities to improve or optimise processes, participating in design sessions, reviewing technical proposals and developing the technical roadmap for your area.

Want to hear directly from the team? Check out this blog post from a few of our engineering managers.

About You We’re looking for an Engineering Manager who excels at leading teams and owning outcomes across multiple squads, while creating the conditions for engineers to do their best work. On top of this:

• You are a people-first leader who understands that strong teams deliver strong outcomes. You care deeply about performance, growth, and engagement, and you create an environment where engineers feel supported, challenged, and able to do their best work.
• You are comfortable owning outcomes across multiple squads. You help teams focus on the right priorities, lead term planning and strategy, and work closely with Product Managers, Tech Leads, TLMs, and Staff Engineers to ensure delivery and team health.
• You enable great technical decisions. You don’t feel the need to make every technical call yourself, but you create the space and structure for senior engineers to do their best thinking, ensuring company-wide technical standards are understood and upheld.
• You build healthy, inclusive, high-performing teams. You hire thoughtfully, develop engineers at different stages of their careers, and work hard to retain strong talent by creating an environment where people can grow and succeed.
• You are comfortable facilitating collaboration across disciplines. You bring together engineering, product, and technical leadership to align on strategy, unblock teams, and keep momentum moving in the right direction.

Our Tech Stack

Cleo is built as a Ruby on Rails monolith with a single React Native app frontend, utilising TypeScript. We also leverage Python for machine learning services and PostgreSQL for our database, all hosted on AWS. Our CI/CD pipeline is fully automated, with production deployments happening on every merge via Heroku. Our backend engineers deploy multiple times a week, and we release our frontend app to Google and Apple for review at least once a week.

While we take a pragmatic approach, we place a strong emphasis on quality. Our code is peer-reviewed, and we maintain automated testing using Minitest and CircleCI. We're also actively working towards a more modular architecture, focusing on separating concerns to achieve all the benefits of microservices within a monolith, while progressively refactoring our code as we build new features. Everyone in the engineering team contributes to driving our technical strategy, voices & ideas from all levels are valued: we are all owners at Cleo.

What do you get for all your hard work?

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. Our Poland team works fully remotely, but we host virtual socials and an annual company offsite somewhere in Europe with all expenses paid.
• Other benefits;
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• Private medical insurance via Vitality, dental cover, and life assurance
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Enhanced parental leave
• Workplace Nursery Scheme
• And many more!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. UK App access: The Cleo app is no longer downloadable in the UK. If you’re an existing user, you’ll still have access to the app. But some features won’t be available. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI's Candidate Privacy Notice