The Opportunity Otter.ai is redefining how enterprises capture, share, and act on conversations. We are looking for a seasoned Director of Engineering to lead a team of Engineering Managers and Software Engineers building enterprise-grade products. The ideal candidate has a proven track record navigating the unique challenges of compliance, security, IT, and legal requirements, while scaling products that enterprises trust every day.

This role demands a strategic yet hands-on leader who can set clear priorities, mentor teams to reach their full potential, and ensure that Otter’s solutions meet the highest standards for enterprise customers. You’ll drive the foundations that make Otter enterprise-ready— admin & security, integrations, and vertical solutions —and deliver tailored value for financial services, recruiting, healthcare, and education .

Your Impact Leadership and Team Management

• Provide visionary leadership and strategic direction to the enterprise product engineering team, aligning objectives and priorities with the company’s overarching goals.
• Navigate ambiguity and set clear priorities for multiple projects and teams, ensuring accountability and measurable impact.
• Mentor and develop team members, nurturing a culture of continuous learning, collaboration, and professional growth.
• Lead by example, fostering a positive, inclusive, and empowering work environment where team members are motivated to excel.

Project & Program Management

• Oversee the end-to-end planning, execution, and delivery of software development projects, ensuring they meet timelines, budgets, and quality standards.
• Partner with cross-functional teams—including product management, sales, customer success, design, data, IT, and quality assurance—to define project requirements and priorities.
• Proactively identify and mitigate risks, making data-driven decisions to ensure successful project outcomes.
• Ensure enterprise readiness in all deliverables, from scalability to compliance with security, legal, and regulatory frameworks.

Enterprise Product Mindset

• Develop a deep understanding of enterprise customer needs, including compliance (SOC 2, GDPR, HIPAA), IT integration, and legal/security considerations.
• Collaborate closely with Product Management, Sales, and Customer Success to ensure engineering efforts support enterprise adoption and long-term sustainability.
• Translate complex enterprise requirements into actionable technical objectives, ensuring the engineering team understands the “why” and the enterprise/vertical context behind the work.
• Encourage the team to think beyond technical implementation, considering end-user trust, data privacy, and organizational integration.

Technical Leadership

• Stay at the forefront of industry best practices, emerging technologies, and trends in enterprise software development.
• Provide technical leadership and expertise, conducting thorough architectural assessments, performance evaluations, and compliance readiness reviews as needed.
• Cultivate a culture of innovation and accountability, encouraging the team to explore new approaches while maintaining enterprise-grade standards.

Process Improvement

• Continuously assess and refine development processes to enhance efficiency, quality, and enterprise scalability.
• Champion the implementation of agile practices and tools to streamline development workflows, improve collaboration, and increase transparency.
• Lead initiatives to improve security, automate compliance checks, and reduce operational overhead while accelerating time to market.

We’re Looking For Someone Who

• Holds a Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Brings 7+ years of experience in software engineering, with 5+ years in leadership or management roles.
• Has experience building and delivering enterprise software products, including meeting compliance, security, and IT integration requirements.
• Possesses a strong technical background in software development and enterprise architecture.
• Demonstrates exceptional leadership and communication skills, with the ability to inspire and align teams toward common goals.
• Has experience implementing agile methodologies and tools such as Scrum, Kanban, Jira, etc.
• Thrives in a fast-paced, dynamic environment and can adapt to shifting priorities and enterprise customer needs.

About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable.

With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are dedicated to inclusivity.

• Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.

Salary range Salary Range: $260,000 to $310,000 USD per year.

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.