About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About The Role We’re hiring an Engineer Storage Services to help design, build, operate, and improve storage capabilities across the Nscale platform, including Block, File, Parallel, and Object services.

This role sits within the Engineering team and reports to the VP Storage Services , working closely with a technically strong group of engineers as well as senior technical leaders, including Principal Engineers . You’ll collaborate across the wider platform to ensure storage services integrate effectively with compute, networking, and platform tooling .

You’ll play an important role in delivering reliable, scalable, and high-performing storage services that support both the broader Nscale platform and customer needs. It’s a strong opportunity for an engineer with solid storage and infrastructure fundamentals who wants to solve complex technical problems and contribute to the evolution of core platform capabilities in a fast-moving environment.

What you'll be doing

Storage Services Engineering

• Build storage services across Block, File, Parallel, and Object storage technologies.
• Operate and improve storage platforms to support scalable, resilient, and secure service delivery.
• Implement designs, architectures, and service improvements in partnership with senior engineers and technical leaders.
• Contribute to the engineering and day-to-day running of storage platforms and services.

Platform Integration and Operations

• Support the delivery of storage capabilities aligned to Nscale platform standards.
• Assist with integrating storage services into the broader platform to ensure interoperability with compute, networking, and platform tooling.
• Work with the wider engineering organisation to understand requirements, resolve issues, and deliver services that meet platform and customer needs.
• Participate in technical discussions, design reviews, and service improvement initiatives led by Storage Services leadership.

Reliability, Monitoring, and Incident Response

• Monitor service health, performance, and capacity across the storage estate.
• Improve observability, alerting, and operational readiness for production storage services.
• Troubleshoot incidents, performance issues, and service problems using a structured approach.
• Support root cause analysis and help drive long-term fixes to improve service reliability.

Automation and Continuous Improvement

• Contribute to service reliability through automation, tooling, documentation, and process optimisation.
• Support engineering best practices across configuration management, testing, deployment, and operational support.
• Maintain clear documentation for storage systems, operational procedures, service changes, and support processes.
• Stay current with developments in storage technologies, infrastructure platforms, and engineering practices relevant to Nscale’s storage portfolio.

KPIs

• Service reliability and operational excellence
• Storage service performance and capacity health
• Incident resolution and root cause follow-through
• Progress on automation, observability, and service improvements

About You Core Skills

• Experience as a Storage Engineer, Infrastructure Engineer, Systems Engineer, or Platform Engineer role, ideally in cloud, hosting, infrastructure, or distributed systems environments
• Good working knowledge of storage concepts and technologies across one or more of Block, File, Parallel, and Object storage
• Experience supporting production infrastructure or platform services with a focus on reliability, performance, and operational excellence
• Solid understanding of Linux systems, networking fundamentals, and infrastructure operations
• Experience with automation, scripting, or infrastructure-as-code approaches for managing platforms and services
• Ability to troubleshoot technical, service, performance, and operational issues in a structured and methodical way

Additional Qualities

• Comfort working collaboratively within an engineering team while taking guidance from senior engineers and contributing independently
• Strong attention to detail, practical problem-solving ability, and a delivery-oriented engineering mindset
• Clear communication skills and the ability to work effectively across engineering, operations, and platform teams
• Eagerness to deepen your expertise in storage platforms, distributed systems, and large-scale infrastructure services
• Experience in cloud, AI, HPC, data-intensive, or performance-sensitive environments would be advantageous

What we can offer you

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀

Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨

Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support.

Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.