Vennote Technologies Limited

Vennote Technologies Limited is a well-established ICT company with over two decades of experience in providing enterprise solutions. They specialize in managed IT services, infrastructure design,…

ConsultingCustomer SatisfactionDigital TransformationEnterprise SolutionsInnovationIT ServicesManaged ServicesTechnology Optimizationvennote.com

Vennote Technologies Limited

Vennote Technologies Limited is a well-established ICT company with over two decades of experience in providing enterprise solutions. They specialize in managed IT services, infrastructure design,…

ConsultingCustomer SatisfactionDigital TransformationEnterprise SolutionsInnovationIT ServicesManaged ServicesTechnology Optimizationvennote.com

HQLagos, NG

Team Size39

Open Jobs18

Total Funding-

Latest FundraiseUnknown

Join the Team

End User Support Engineer - Lagos, PH and Sokoto

On-SiteLagos, Lagos State, NG

On-Site • Lagos, Lagos State, NG

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Job description

End User Support - Lagos, PH and Sokoto

Company Description

Vennote Technologies Limited is an IT company with over two decades of experience in enterprise IT solutions using best of breed products. We deliver world-class implementation and support services through certified skilled technical resources and best practices.

Role Description

This is a full-time on-site role in Lagos, PH and Sokoto for an End User Support Engineer. The role involves providing troubleshooting, technical support, customer support, and expertise in operating systems on a day-to-day basis.

Responsibilities

Troubleshooting and Technical Support skills
Customer Support and Customer Service skills
Expertise in Operating Systems
Strong problem-solving and analytical abilities
Excellent communication and interpersonal skills
Ability to work well under pressure and in a team environment
Experience in IT support or a related field
Hand-on knowledge of Windows 11 in an enterprise environment, Microsoft intune, Patching, Troubleshooting network printers

Qualifications

BSc in Computer Science, Electrical Engineering or related field.
4 years + experience in IT support and troubleshooting.
Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) are a plus
Experience working in a telecommunications company.
ITILv4 Certified is a plus.

If you want to join a team of global leaders in their field, send your CV to dave.nwokedi@vennote.com referencing the position title as subject title and city (Eg End User support- PH or End User support- Lagos ). All applications will be treated with strict confidentiality. Only suitable candidates will be contacted.