The HiLabs Story HiLabs is a leading provider of AI-powered solutions to clean dirty data, unlocking its hidden potential for healthcare transformation. HiLabs is committed to transforming the healthcare industry through innovation, collaboration, and a relentless focus on improving patient outcomes. HiLabs Team - Multidisciplinary industry leaders - Healthcare domain experts - AI/ML and data science experts - Professionals hailing from the worlds best universities, business schools, and engineering institutes including Harvard, Yale, Carnegie Mellon, Duke, Georgia Tech, Indian Institute of Management (IIM), and Indian Institute of Technology (IIT). Job Title : Director Principal Quality Engineering Job Location : Pune, India Job summary: HiLabs is a dynamic and innovative tech company based in Pune, India, with a passion for delivering cutting-edge digital solutions to our clients. We are looking for a highly motivated QA tester with strong UI testing experience to join our team. If you're passionate about it. Responsibilities - Lead the design and implementation of test plans across functional, regression, performance, scalability, and AI/ML testing; oversee automated test frameworks and CI/CD integrations. - Ensure robust validation of AI/ML models used in clinical or scientific applications, including bias detection, reproducibility, and performance benchmarking. - Promote QA best practices and foster a culture of quality across engineering, product, and operations teams. - Collaborate with cross-functional stakeholders to embed quality throughout the PDLC and SDLC, and define quality requirements, validation strategies, and testing timelines. - Maintain and apply Quality Systems to ensure compliance with specifications, regulatory standards, and internal policies. - Act as a liaison between QA and other functional teams to align operational and quality objectives. - Provide strategic QA input for new projects, product development, R&D initiatives and technology transfer. - Manage multiple QA members, including performance evaluations, coaching, training, mentoring, and career development. - Communicate quality goals, metrics, risks, and system performance to executive leadership. - Monitor and report on quality metrics, release readiness, and risk assessments. - Oversee validation programs, including planning, execution, and documentation of process and equipment validations. - Drive continuous improvement initiatives and implement cost-effective quality enhancements. - Evaluate and select QA tools, automation frameworks, and technologies; review and approve test strategies, validation protocols, and quality documentation. - Stay informed on emerging trends in quality assurance, compliance, and testing technologies. Desired Profile - Bachelor’s degree related field and a minimum of 10 years of relevant work experience in computer Science, Engineering, cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions. - 12+ years of experience in software QA - Minimum 5 years of experience in managing teams. - 6-8 years of experience working in a customer-facing role and leading projects. - Deep understanding of SaaS architecture, cloud platforms (e.g., AWS), and agile development methodologies. - Proven experience with: - Regression and performance testing - AI/ML model validation - Test automation frameworks - CI/CD pipeline integration and optimization - Proven executive leadership with a strategic mindset and a strong focus on stakeholder engagement, customer satisfaction, and vendor relationship management. - Exceptional communication skills—both written and verbal—with demonstrated ability to present clear, persuasive, and well-organized information to diverse audiences. - Skilled in developing and delivering compelling business proposals and business cases, both orally and in writing. - Experienced in quality management systems (QMS) and maintaining audit readiness across operations. - Strong analytical and problem-solving abilities, with a solid understanding of metrics to forecast and manage project cost, schedule, effort, and quality. Adept at leading change by establishing effective structures and processes to ensure smooth and successful implementation. Why HiLabs? We’re building the future of healthcare data—and we need exceptional talent to join us. At HiLabs, we’re on a mission to redefine how healthcare data works. Our AI-powered Healthcare Operating System is solving systemic challenges—like provider directory errors, ghost networks, and compliance gaps—that impact millions of lives. Here’s why this could be a career-defining opportunity for you: - Scale: 300%+ growth since 2021, $39M Series B backed, and trusted by 5 of the top 10 U.S. health plans. - Impact: Our work is featured in JAMA, KLAS, and Inc. 5000, with real-world reach and recognition. - Talent: A global team from top institutions—Yale, Harvard, Duke, Georgia Tech, and the IITs—united by ownership, innovation, and a passion for solving meaningful problems. We’re not just tweaking healthcare infrastructure—we’re transforming it. If you’re a builder who thrives on innovation and wants to make a real impact, HiLabs is the place for you. We encourage you to visit our website to learn more about our journey, our culture, and the exciting challenges we’re solving. HiLabs Total Rewards Competitive Salary, Accelerated Incentive Policies, H1B sponsorship, Comprehensive benefits package that includes ESOPs, financial contribution for your ongoing professional and personal development, medical coverage for you and your loved ones, 401k, PTOs & a collaborative working environment, Smart mentorship, and highly qualified multidisciplinary, incredibly talented professionals from highly renowned and accredited medical schools, business schools, and engineering institutes. CCPA disclosure notice - https://www.hilabs.com/privacy