Office Location: Lower Manhattan, NY (4 days per week in the office)

Accrete is a dual-use AI software company that licenses its Knowledge Engine Platform and Expert AI Agents to government and enterprise clients. The platform creates a unified semantic representation of an organization’s ground truth—capturing tacit domain knowledge, understanding contextual relevance, and connecting information silos—enabling expert agents to reason across complex data and support high-stakes decisions with confidence.

From national security to commercial use cases, Accrete delivers mission-critical decision intelligence and automation on a single platform.

About the Role

Accrete is seeking a Director, Forward Deployed Engineering to lead the function responsible for making Accrete’s platform work in complex, high-stakes customer environments. This leader will oversee the execution of forward deployed engineering across strategic deployments, ensuring that customer implementations move from discovery and prototype to stable production adoption.

This role requires a leader who can manage technical delivery at scale, guide teams through ambiguity, partner with senior customer stakeholders, and work cross-functionally with Product, Engineering, Research, Security, Deployment Strategy, Sales, and Customer Success. You will be accountable for building the operating model, delivery standards, staffing plans, and technical execution practices that allow Accrete to scale its deployment capacity across enterprise and government customers.

The ideal candidate has deep technical judgment, experience leading customer-facing engineering teams, and a track record of delivering production systems in complex environments. This role requires strong operational leadership, executive presence, and the ability to translate field realities into product and platform priorities.

Travel up to 50% may be required.

What You’ll Do

What We’re Looking For

Preferred Qualifications

• Prior experience leading Forward Deployed Engineering, Solutions Engineering, Field Engineering, Deployment Engineering, or similar teams.
• Familiarity with retrieval systems, knowledge graphs, semantic search, agentic workflows, or enterprise AI platforms.
• Experience scaling a technical services or field engineering function in a high-growth startup environment.

Salary Range: 240k-280k

The salary range provided reflects the estimated compensation for this role based on the expected qualifications and experience level. The final offer may vary depending on factors such as skills, experience, and alignment with role requirements.

Core Values & Expectations:

Impact

You take full ownership and accountability for your work, consistently seeing projects through from inception to completion with a strong bias for action. Proactively identifying challenges, you drive solutions rather than waiting for direction, and hold yourself and others to the highest standards for delivering results. With strategic thinking and a problem-solving mindset, you make informed decisions leveraging data and expertise, always looking for ways to improve processes, optimize workflows, and enhance outcomes beyond your immediate responsibilities.

Collaboration

You work seamlessly across teams, prioritizing shared goals and team success over individual credit. Engaged listening and open, candid communication are at the heart of your approach, ensuring alignment and synergy throughout the organization. You value diverse perspectives, seeking input from others to drive better results. By treating colleagues with respect and professionalism, you help build a culture of trust, supporting each other through challenges, celebrating successes, and constructively addressing conflicts to strengthen relationships and improve outcomes.

Passion for AI & Innovation

You are deeply excited about the transformative potential of AI and committed to contributing to a company shaping the future of work. With curiosity and a growth mindset, you continuously seek to learn, adapt, and stay at the forefront of new developments. Your enthusiasm for innovation drives you to explore new ideas, challenge the status quo, and find creative solutions that deliver meaningful impact. You approach your work with energy and a desire to advance both technology and the way we work.

Company Benefits

• Competitive Salary: Aligned with experience and market standards
• Comprehensive Insurance: Health, dental, and vision coverage for you and your family

Accrete is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.