About Ovation

• Ovation is a comprehensive customer experience management platform for restaurant brands.
• It offers a better way to connect with guests, build relationships, and improve restaurants beyond long surveys, online reviews, or complaints.

The Role~ DevOps Engineer II

• Manage cloud infrastructure and developer experience for a modern AWS-native SaaS platform.
• Hands-on ownership of CI/CD pipelines, AWS infrastructure, and deployment tooling.
• Collaborate with backend and frontend engineers to ship reliable infrastructure, handle incidents, and improve software deployment.
• Focus on execution and ownership rather than org-wide strategy.

Why This Role is Interesting~

• Work with a diverse AWS architecture including serverless Lambda APIs, Docker/ECS reporting, EventBridge, ClickHouse analytics, and multi-environment deployment.
• Real infrastructure ownership with access to production and critical deployment pipelines.
• Influence platform evolution and developer tooling within a small, impactful team.

What We Offer~

• Competitive salary
• Remote-first culture with occasional in-person gatherings
• Clear career growth opportunities
• Budget for tools and learning
• Health benefits with 401k matching
• Flexible hours, generous PTO, company holidays, Focus Fridays, and a messaging policy favoring work-life balance

Responsibilities~

• Maintain and extend AWS infrastructure across test, staging, and production using AWS CDK (TypeScript) and Terraform.
• Manage compute (Lambda, ECS Fargate), networking (VPC, CloudFront, Route 53), storage (S3, DynamoDB), and messaging (SQS, EventBridge, MSK).
• Review infrastructure PRs ensuring clean, consistent, well-documented IaC.
• Own and enhance GitHub Actions pipelines for backend, containerized, and frontend services.
• Maintain deployment safety controls, rollback, and environment promotion workflows.

Required Qualifications~

• 3-5 years of hands-on AWS experience in production.
• Proficient with Lambda, ECS, VPC, CloudFront, S3, DynamoDB, SQS, EventBridge.
• Strong understanding of IAM and secure credential management.
• Experience with IaC tools like AWS CDK, Terraform, or CloudFormation.
• Skilled in CI/CD pipelines (GitHub Actions, CircleCI, Jenkins) and automation scripting.
• Knowledge of Docker, container lifecycle, ECS Fargate, serverless frameworks.
• Experienced in monitoring and observability tools with incident handling skills.

Preferred Experience~

• Familiarity with AWS CDK, Terraform, GitHub Actions, Serverless Framework.
• Comfortable with MongoDB Atlas, ClickHouse, Redis, DynamoDB operational support.
• Experience in SaaS multi-tenant platforms, event-driven architectures, multi-environment deployments, and on-call practices.

Tech Stack~

• Cloud~ AWS (Lambda, ECS Fargate, ECR, S3, CloudFront, API Gateway, Route 53, SQS, EventBridge, DynamoDB, Secrets Manager, CloudWatch, X-Ray, Cognito, MSK)
• IaC~ AWS CDK (TypeScript), Terraform
• CI/CD~ GitHub Actions
• Containers~ Docker, Amazon ECR, ECS Fargate
• Serverless~ Serverless Framework
• Monitoring~ New Relic APM, CloudWatch, AWS X-Ray, Sentry
• Databases~ MongoDB Atlas, ClickHouse, Redis, DynamoDB
• Language~ TypeScript / Node.js 20 (for CDK and scripting)

#Ovation

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.