
Braintrust is the AI observability platform helping teams measure, evaluate, and improve AI in production. By connecting evals and observability in one workflow, teams at Notion, Stripe, Zapier,…

Braintrust is the AI observability platform helping teams measure, evaluate, and improve AI in production. By connecting evals and observability in one workflow, teams at Notion, Stripe, Zapier,…
What they do: AI observability platform for measuring, evaluating, and improving production AI
Founder / CEO: Ankur Goyal
Notable product components: Tracing/evals workflow and Brainstore (high-performance trace datastore)
Deployment options: Hosted and self-hosted data planes (customer cloud support)
Recent funding signal: Series B announced Feb 17, 2026 (led by ICONIQ); prior Series A $36M
AI observability, evaluation, and production monitoring for LLM/AI systems
2023
Artificial intelligence / AI infrastructure
Seed announced December 13, 2023
$36M
$80M
Series B participants include returning investors such as Andreessen Horowitz, Greylock, Elad Gil, and Basecase Capital
“Backed by prominent venture investors including ICONIQ (Series B lead), Andreessen Horowitz (Series A lead), Greylock, Elad Gil, and Basecase Capital”
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About The Company Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it.
Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions — turning production data into better AI with every release.
About The Role At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster.
We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster.
This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you.
Our preferred locations are in the San Francisco, New York, London, or Singapore metro areas for hybrid in person collaboration, but can be flexible for experienced candidates open to working matching timezone hours.
What You’ll Do
What We're Looking For
Bonus Points For
Why join Braintrust
Benefits include
Equal opportunity
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Compensation Range: £81.6K - £114K
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