
EvaluAgent is a leading provider of AI-powered automated quality assurance and performance improvement solutions for contact centers. Their platform, evaluagent CX, integrates customizable AI-driven…

EvaluAgent is a leading provider of AI-powered automated quality assurance and performance improvement solutions for contact centers. Their platform, evaluagent CX, integrates customizable AI-driven…
Founded: 2012
Headquarters: Newcastle upon Tyne, United Kingdom
Product: AI-powered QA and workforce engagement platform for contact centres
Recent funding: $20M Series A (announced June 23, 2023)
Contact-centre quality assurance, coaching, workforce engagement and conversation intelligence.
2012
Administrative Services
$20,000,000
Announced Series A to expand product development and international growth; brings total raised to approximately $21M.
“Backed by growth-stage investors including PeakSpan Capital and others supporting international expansion”
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Fully Home Based (UK)
Help Build the Platform Behind the Next Generation of AI-Powered Quality Management evaluagent helps contact centres evaluate 100% of customer interactions, assessing both human and AI agents at scale to improve quality, performance and customer experience.
As we continue to grow, we're investing in the infrastructure, automation and platform capabilities needed to support the next phase of our AI-powered product. As a DevOps Engineer, you'll help strengthen our cloud platform, improve scalability, resilience and observability, and contribute to the engineering foundations that will support future growth.
What You'll Be Doing
Learn more and view the full job description Here . Our Technology Our core technology stack includes:
We're investing heavily in our platform capability and are looking for someone who enjoys learning, improving systems and helping shape how our infrastructure evolves.
What We're Looking For We're seeking a collaborative engineer who enjoys working as part of a team and takes pride in delivering reliable, scalable solutions.
You'll be someone who:
Why Join Us? We have a genuinely remote-first culture with no office requirement. Our team works from home across the UK and comes together through regular company meet-ups and collaborative events.
You'll join a collaborative engineering team that values automation, continuous improvement and pragmatic technical decision-making, with the opportunity to influence how we evolve our platform and DevOps practices.
Why This Role?
Alongside meaningful technical challenges, we offer:
Important Information Salary: In the region of £50,000
Location: Home based in the UK
Sponsorship: Unfortunately, we are unable to offer visa sponsorship for this position. Applicants must have the right to work in the UK.
If you're passionate about cloud technologies, automation and platform reliability, and want to help build the foundations that support a growing AI-powered product, we'd love to hear from you. ED&I at Evaluagent We are committed to employing the best people with the right experience for the role. We provide equal opportunities for all our candidates and team members and do not discriminate on any factors such as gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.
Application Closing Date This role operates on a rolling interview process, meaning we will be conducting interviews until we extend an offer. As a result, candidates may progress through the interview stages at varying paces.
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