
Increase booking rates, eliminate abandonment rates, and provide intelligent customer service—24/7. Pick up the phone every time with Avoca’s leading AI call center platform. Backed by Y…

Increase booking rates, eliminate abandonment rates, and provide intelligent customer service—24/7. Pick up the phone every time with Avoca’s leading AI call center platform. Backed by Y…
Product: AI front-office platform for home-service businesses (24/7 call, text, chat, booking, nurture, coaching)
Founded / HQ: 2022; San Francisco, CA
Founders: Tyson Chen and Apurva Shrivastava
Funding: Raised >$125M across Seed through Series B; $1B valuation reported
Investors: Backers include Kleiner Perkins, Meritech, General Catalyst, Amplify Partners, Nexus, Y Combinator
Customer intake, scheduling, and front-office automation for home-service/trade businesses (HVAC, plumbing, roofing, pest control, etc.).
2022
Software Development
Crunchbase lists a Pre-seed round on Apr 5, 2023.
Crunchbase lists a Seed round on Apr 18, 2023.
Company announced a Series B and reported total raises of more than $125M across Seed through Series B; Dealroom/firm reports a $1B valuation.
“Backed by institutional investors including Kleiner Perkins, Meritech, General Catalyst, Amplify Partners, Nexus Venture Partners, and Y Combinator”
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About Avoca Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue—all at a speed and consistency unmatched by human call centers.
We’ve expanded to 100 employees in under two years, backed by a high-energy, in-office culture across our NYC headquarters and Santa Barbara office. In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.
We’re serving the largest brands in home services, and grew 10x in 2025. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.
Role Overview We are seeking a highly skilled and motivated Deployment Engineer (DE) to join our remote team.
DEs are highly technical self-starters who take ownership of deployments, integrations, and operational support of Avoca’s voice agent products in customer environments.
This role requires deep technical expertise, strong root-cause diagnosis skills, and exceptional communication to ensure our solutions operate reliably in complex production environments.
Key Responsibilities
Core Competencies Troubleshooting & Root Cause Analysis
Communication
Fundamental Knowledge
Domain Knowledge
Decision Making
Ownership & Self-Starter Mentality
Qualifications
Why Join Avoca
Why Avoca At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Compensation Range: $50K - $100K
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Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
Hands-on experience with:
Microservices architectures
APIs
SQL / NoSQL databases
Networking and distributed systems
Experience diagnosing and debugging production systems and integration environments.
Familiarity with AI/ML systems, Prompt Engineering, particularly LLM-powered applications, is highly desirable.
Strong analytical and problem-solving skills.
Excellent verbal and written communication.
Experience in customer-facing technical roles is a plus.