
EvaluAgent is a leading provider of AI-powered automated quality assurance and performance improvement solutions for contact centers. Their platform, evaluagent CX, integrates customizable AI-driven…

EvaluAgent is a leading provider of AI-powered automated quality assurance and performance improvement solutions for contact centers. Their platform, evaluagent CX, integrates customizable AI-driven…
Founded: 2012
Headquarters: Newcastle upon Tyne, United Kingdom
Product: AI-powered QA and workforce engagement platform for contact centres
Recent funding: $20M Series A (announced June 23, 2023)
Contact-centre quality assurance, coaching, workforce engagement and conversation intelligence.
2012
Administrative Services
$20,000,000
Announced Series A to expand product development and international growth; brings total raised to approximately $21M.
“Backed by growth-stage investors including PeakSpan Capital and others supporting international expansion”
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🏠Home Based, United States (East Coast)
💰 $90,000–$100,000 USD base salary + benefits
✅ Must be authorized to work in the United States without current or future sponsorship
Most demand generation roles focus on capturing existing demand. This one is about creating it. If you've marketed into the contact center, CX, CCaaS, WFM, conversational AI, or related SaaS space and understand how to influence buyers before they're actively evaluating solutions, we'd love to hear from you.
At evaluagent , we're helping contact centers unlock the value of every customer conversation through AI-powered quality management and conversation intelligence.
Our platform helps CX, Quality, and Operations teams understand 100% of customer conversations across both human and AI agents , giving them the insights they need to improve performance, customer experience, and business outcomes.
We've built strong momentum across EMEA and are now focused on accelerating growth in the United States. We're looking for someone who wants to help us establish and scale demand generation in a market with significant growth potential.
If you know which channels, communities, events, and campaigns influence contact center and CX buyers, you'll have the opportunity to put that expertise to work here.
Why This Role Is Different
What We're Looking For
Read more in the full job description here Why Join evaluagent? Alongside joining a lean, AI-first company where marketing has a seat at the table and where great ideas can quickly become reality we offer:
Flexibility & Remote Working
Time Off
Health & Financial Benefits
Diversity, Equity & Inclusion We believe diverse teams build better products, make better decisions, and create better experiences for our customers. evaluagent is proud to be an Equal Opportunity Employer and we're committed to creating an inclusive workplace where everyone can do their best work.
If you require any reasonable accommodations during the interview process, please let us know.
Application Process We're interviewing on a rolling basis and encourage interested candidates to apply as soon as possible. Applications will remain open until the position is filled.
Ready to help us establish and scale demand generation in North America? We'd love to hear from you.
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