WIZ.AI 's suite of generative AI-powered omnichannel customer engagement solutions is trusted by 260+ global clients to enhance customer experience, improve customer outreach, foster human-AI collaboration, increase business results, and attain higher cost savings.

WIZ.AI's solutions automate ten million interactions every hour, helping businesses connect with their customers at the right time with the right message through the right channel . Through its distinct product suite, WIZ.AI offers global reach while facilitating local expertise to its clients.

Key Responsibilities:

• Lead, organize, and execute the onboarding of new clients, ensuring smooth knowledge transfer and solution deployment.
• Engage with clients regularly through quarterly business reviews, roadmaps, presentations, and product training sessions.
• Drive presales activities, including solution design, technical presentations, product demonstrations, and proposal support.

Requirements:

• Minimum 8 years of experience in presales, solution consulting, customer success, or account managemen t within enterprise technology or related industries.
• Proven experience in technical presales (solution design, proposal development, product demos, RFP/RFI handling) and customer success (renewals, upselling, adoption, and retention).

Capabilities & Personality

• Strong leadership skills with the ability to manage, mentor, r, and grow a team.
• Excellent communication, presentation, and negotiation skills
• Empathetic and confident in handling client concerns, complaints, or conflict resolution.
• Data-driven decision maker; able to quickly identify trends and resist unsupported assumptions.
• Strong prioritization and time management skills. Problem-solving mindset with a “take charge” personality and consistent follow-through.

Come build your best career story with us!

Only selected candidates will be contacted.