
WIZ.AI is a leading Generative AI solution provider in Southeast Asia, specializing in enterprise automation and customer experience enhancement. Their platform, powered by AI Large Language Models (LLMs), offers human-like virtual agents and seamless human-bot synergy for scalable growth. They cater to over 300 clients across 17 countries, serving industries such as Banking and Finance, Telecommunications, Healthcare, E-commerce, and FMCG. WIZ.AI focuses on improving customer service, customer growth, credit collection, contact center insights, and order taking. The company holds a strong patent portfolio in Generative AI and Conversational AI and has been recognized by top media and institutes for its innovation.

WIZ.AI is a leading Generative AI solution provider in Southeast Asia, specializing in enterprise automation and customer experience enhancement. Their platform, powered by AI Large Language Models (LLMs), offers human-like virtual agents and seamless human-bot synergy for scalable growth. They cater to over 300 clients across 17 countries, serving industries such as Banking and Finance, Telecommunications, Healthcare, E-commerce, and FMCG. WIZ.AI focuses on improving customer service, customer growth, credit collection, contact center insights, and order taking. The company holds a strong patent portfolio in Generative AI and Conversational AI and has been recognized by top media and institutes for its innovation.
About us
WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI's AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI.
Job Summary
We're looking for a dynamic and visionary Service Delivery Lead to own the entire customer lifecycle—from the first technical pitch to strategic long-term growth and optimization. You won't just manage accounts; you'll be the to C-Suite stakeholders, driving product adoption, identifying high-impact growth opportunities, and leading a team that executes flawless technical solutions.
Key Responsibilities
Key Requirements
Capabilities & Personality