We're transforming the trillion-dollar world of in-person sales by capturing and analyzing a never-before-digitized dataset: face-to-face conversations. While the tech world obsesses over digital interactions, most of our economy still runs on millions of in-person sales and service conversations happening daily across the U.S. Unlike Zoom calls, these conversations weren't historically recorded – leaving petabytes of rich data untapped. Until now.

Companies in hundreds of industries rely on frontline salesforces working in-person, yet they've operated with zero visibility into these critical customer interactions. Meanwhile, sales productivity follows a stark Pareto distribution – the vast majority of commissions accumulate to a small percentage of top performers, leaving millions of salespeople struggling to achieve financial freedom.

With Siro, we're democratizing sales excellence. Our customers see their reps closing up to 40% more deals, all while gaining unprecedented insights from field conversations.

We've built an intelligence platform that captures, processes, and derives actionable insights from in-person sales and service conversations. Our customers span diverse industries – home improvement, home services (HVAC, plumbing), retail, B2B distribution, insurance, hospitality, and more.

With over $75M in backing from world-class investors, we're on a mission to make field sales the most accessible path to financial freedom.

Our product is already making waves - 4.8 stars on the App Store (700+ ratings), 5.0 stars on G2 (25 reviews), and partnerships with industry leaders like ServiceTitan (NASDAQ: TTAN).

About The Role We're looking for a pioneering Data Scientist. This role combines classical data science with cutting-edge LLM applications, sitting at the intersection of business intelligence, experimentation, and AI-powered product features.

This role will build the data foundation that empowers Siro teams to make confident decisions -from Product launching AI-powered features, to Sales identifying winning patterns, to Customer Success driving adoption. Your work will unlock insights that directly accelerate growth and shape our product strategy.

If you're excited about turning raw data into actionable insights and shaping the future of a high-growth AI-first company, this is the role for you.

What you’ll do

Product Analytics and Business Intelligence

• Partner with multiple functions to understand customer behavior, visualize usage trends, and identify opportunities
• Develop and optimize product analytics infrastructure and dashboards for internal and external stakeholders
• Contribute to weekly and quarterly business reviews for strategic accounts

Ad Hoc Insights and LLM Applications

• Explore customer sales conversation data to extract insights via LLM-based and traditional analysis methods
• Communicate ad hoc insights to external customers
• Implement LLM evaluations

Data Quality

• Own data quality in our databases
• Establish data quality standards and monitoring
• Identify improvements needed and work with Engineering to implement

Success Metrics

• Adoption rate of data products, internal and customer-facing
• Impact on product development velocity and decision quality
• Quality and reliability of AI-powered insights
• % of product decisions backed by quantitative data

Qualifications

• 3-5 years of experience in data science, ML/AI, or related field
• Strong foundation in statistics and experimental design
• Expertise in Python, SQL, and data pipeline development
• Experience with business intelligence and visualization tools (e.g., Looker, Metabase, Tableau)
• Experience working with structured and unstructured data
• Strong problem-solving skills with a business-focused approach
• Excellent communication skills
• Familiarity with LLMs

Our Tech Stack

Core Tools

• Data Infrastructure: Google Cloud Platform (GCP), BigQuery, Postgres
• BI/Analytics: Mixpanel, Explo
• Languages: Python, SQL
• Version Control: Git

AI/ML Stack

• LLM Frameworks: Anthropic, OpenAI, Google LangChain
• Data Science & ML Libraries: pandas, scikit-learn
• NLP Tools: Hugging Face

Nice to Have

• Experience with Node.js/TypeScript
• Background in conversation AI or natural language processing

Who You Are

• Product-minded data scientist who balances rigorous analysis with practical impact
• Strong communicator who can translate complex concepts for various audiences
• Self-directed learner excited about emerging AI technologies
• Collaborative team player who thrives in a fast-paced environment
• Passionate about using data to improve human performance and outcomes

At Siro, we are committed to creating a diverse and inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.