What the job involves

• The Role: Canoe is transforming how institutional investors manage alternative investment data
• We automate document collection, data extraction, and delivery for the world’s leading allocators
• As we scale, we continue to add to our operational engine—and we’re looking for high-performing operators to support that transformation
• Canoe is seeking a Data Operations Analyst to add to the team to drive our automated document collection process across investor portals and email inboxes
• In this role, you are the critical entry point for all documents and data flowing into the Canoe ecosystem
• You execute on the document collection process, helping to build the foundation for automated solutions that utilize Robotic Process Automation (RPA) and advanced agentic workflows
• This position is designed for a highly detail-oriented, fast-moving problem solver who thrives in a high-volume environment
• You will execute daily document collection workflows, reconcile system outputs, and dive deep into GP reporting to build domain expertise
• This is an incredible opportunity to learn the intricacies of alternative investments from the ground up through hands-on exposure to GP reporting, while actively helping build a smarter, more automated platform
• Own GP Relationships: Serve as the primary entry point for all documents and data into Canoe, processing a high daily volume of incoming files across shared inboxes and portals with speed and precision. Build and maintain relationships with GPs and LPs to facilitate seamless data integration and document reporting
• Master the Ecosystem: Build deep institutional knowledge of investor portals—understanding exactly when they report and how they report
• Drive Automation: Partner directly with our technology and product teams to bring forward ideas for automation, actively helping us transition from manual operations to fully automated solutions
• Optimize Operations: Continuously identify bottlenecks and drive process improvements to create massive efficiencies in your day-to-day workflow
• Reconcile & Troubleshoot: Investigate and resolve missing documents by comparing expected reporting dates against client expected deliverables to ensure zero gaps in data

Benefits

• Health Insurance: From medical dental, and vision to FSAs, HSAs, and more - we've got you covered
• Benefits Stipend: Canoe offers a £6,000 stipend for employees to enroll in their own private benefits.
• Flexible PTO: Recharge with flexible PTO and paid holidays!
• In-Person Events: We host regular happy hours and company outings in NYC, London, and Jacksonville. Going to be remote? We also bring our teams together from around the world as we're able.
• Hybrid and Remote Work: Most roles at Canoe offer either a Hybrid or a Fully Remote schedule. Find the flexibility you are looking for here.
• Remote Office Stipend: Need to level up your personal workspace? We offer $750 for any office equipment you purchase (monitors, desk, chair, etc.).
• Professional Development: Continue to learn and grow, utilizing $1,000 in education reimbursement available annually to each employee. We also offer a robust Learning Management platform and host regular Lunch & Learns.
• Parental Leave: We provide paid parental leave to all new parents following 6 months of employment.
• Wellness/WiFi: We reimburse employees up to $100 per month to help cover gym memberships and internet.