
We are redefining the relationship between users and builders by enabling better communication that leads to exceptional products. Our AI-powered customer intelligence platform proactively surfaces actionable and accurate insights, so product and CX teams can act on what matters most.

We are redefining the relationship between users and builders by enabling better communication that leads to exceptional products. Our AI-powered customer intelligence platform proactively surfaces actionable and accurate insights, so product and CX teams can act on what matters most.
What they do: AI-powered customer intelligence platform that surfaces trends and actionable insights from unstructured feedback
Headquarters: Santa Barbara, California
Founders / leadership: Ryan Millner (Co-founder & CEO), Ashwin Singhania (Co-founder & CPO)
Employee count: 31
Notable funding: Series A $12,000,000 (Jan 22, 2025) — Seed $3,221,304 (Jul 26, 2022)
| Company |
|---|
Customer feedback analysis, product intelligence, CX insights
Enterprise software, AI/NLP
$3,221,304
$12,000,000
Series A included nine investors
“Scale Venture Partners led Series A; Series A included strategic investors such as Atlassian Ventures and AI2 Incubator”
Do you love solving complex data challenges? Are you one of the most resourceful and ambitious people you know? If so, you'll be right at home at Unwrap.
We are seeking a Data Integrations Engineer with a passion for building scalable, reliable data pipelines that connect diverse data sources into cohesive systems. Customer feedback is everywhere. You will play a critical role in helping Unwrap extract and ingest this feedback from hundreds of platforms.
This role is based in our Santa Barbara, CA headquarters, just three blocks from the beach.
Unwrap.ai is on a mission to fill the world with products people love. We help companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and Github collect, integrate, and process customer feedback at scale. Our platform ingests data from hundreds of disparate sources—support tickets, reviews, surveys, and social channels—and applies state-of-the-art NLP to generate actionable insights for product and engineering teams.
We’re currently a team of 25 (and growing fast), backed by world-class investors with $12M in Series A funding.
Our founders, both ex-Amazon Alexa Product Managers, started Unwrap after feeling the pain of wading through endless customer feedback with no scalable solution. Today, our platform automates that process so companies can quickly understand what customers want and build products they love.
Compensation Range: $85K - $140K