Responsibilities

• The primary responsibility of this role is to process forms to enter data accurately and efficiently into designated websites and databases for Ylopo Agent Onboarding and Offboarding
• Verify and correct any discrepancies via email with customers and new information as it becomes available
• Respond via email to all clients in a timely manner to provide a high level of customer support and complete tasks
• Collaborate with the Branded Sites and Support Team members to ensure data consistency and accuracy across multiple platforms
• Ensure data integrity and security by following company protocols and procedures
• Organize and sort information according to specified guidelines
• Consistently meet the required KPIs and number of forms to process daily
• Perform other administrative tasks and duties as assigned

Minimum Qualifications

• Ability to grasp moderate technical concepts and systems
• Previous experience in a data entry role
• Professional manner and responsiveness to clients
• Consistent work habits and strong work ethic
• Strong organizational skills and attention to detail
• Ability to take initiative, and work independently toward deadlines
• Strong written communication skills
• Positive demeanor, trustworthy character
• Adaptability and willingness to learn new software and tools

System Requirements

• Processor for both main and backup computer should be 2ghz and above, Intel core 5/7 is highly required
• Ram should be at least 16 gig with 100 gb Free disk space
• USB headset with noise canceling feature
• At least 20 mbps & up wired connection for main isp
• Back up internet is a must (strictly no USB Sticks allowed)

Shift Schedule: 8AM - 5PM Pacific Standard