Chargeflow

The Chargeback Platform that prevents and recovers chargebacks, on autopilot.

chargeflow.io

Chargeflow

The Chargeback Platform that prevents and recovers chargebacks, on autopilot.

chargeflow.io

HQRemote

Team Size124

Open Jobs1

Total Funding-

Latest Fundraise3 years ago

TL;DR

What they do: AI-driven end-to-end chargeback prevention and recovery platform for e-commerce and subscription merchants

Founding: Founded in 2021 by brothers Ariel Chen and Avia Chen

Business model: Pay-for-performance pricing (e.g., percentage of recovered chargebacks)

Scale claims: Reports ~15,000+ merchants, $100M+ recovered, $50B+ transactions protected

Funding: Total disclosed funding $14M (Seed; $11M led by OpenView + prior $3M)

Company Overview

Problem Domain

Chargeback prevention and recovery for e-commerce and subscription merchants

Founded

2021

Industry

Fintech / Payments / Risk Management

Funding Track Record

Seed- 2023-08-08

$11 million

This $11M tranche built on a previously undisclosed $3M seed to bring total disclosed funding to $14M.

Seed

$3 million

Previously undisclosed seed tranche referenced in reporting; combined total with later tranche is $14M.

Investor Signal

“OpenView Venture Partners led an $11M seed tranche”

Founders

What we do

Join the Team

Data Engineer

On-SiteModiin-Maccabim-Reut

On-Site • Modiin-Maccabim-Reut

Who We're Looking For - The Dream Maker We're in search of an experienced and skilled Data Engineer to join our growing data team. As part of our data team, you'll be at the forefront of crafting a groundbreaking solution that leverages cutting-edge technology to combat fraud. The ideal candidate will have a strong background in designing and implementing large-scale data solutions, with the potential to grow into a leadership role. This position requires a deep understanding of modern data architectures, cloud technologies, and the ability to drive technical initiatives that align with business objectives.

Our ultimate goal is to equip our clients with resilient safeguards against chargebacks, empowering them to safeguard their revenue and optimize their profitability. Join us on this thrilling mission to redefine the battle against fraud.

Your Arena

Design, develop, and maintain scalable, robust data pipelines and ETL processes
Architect and implement complex data models across various storage solutions
Collaborate with R&D teams, data scientists, analysts, and other stakeholders to understand data requirements and deliver high-quality solutions

Requirements:

What It Takes - Must haves:

5+ years of experience in data engineering, with specific, strong proficiency in Python & software engineering principles - Must
Extensive experience with AWS, GCP, Azure and cloud-native architectures - Must
Deep knowledge of both relational (e.g., PostgreSQL) and NoSQL databases - Must
Designing and implementing data warehouses and data lakes - Must
Strong understanding of data modeling techniques - Must
Expertise in data manipulation libraries (e.g., Pandas) and big data processing frameworks - Must
Experience with data validation tools such as Pydantic & Great Expectations - Must
Proficiency in writing and maintaining unit tests (e.g., Pytest) and integration tests - Must

Advantages:

Modern data stack tools- DBT, DuckDB, Data orchestration tools (e.g., Apache Airflow, Dagster) - Advantage
Designing and developing backend systems, including- RESTful API design and implementation, microservices architecture, event-driven systems, RabbitMQ, Apache Kafka - Advantage
Containerization technologies- Docker, Kubernetes, and IaC (e.g., Terraform) - Advantage
Stream processing technologies (e.g., Apache Kafka, Apache Flink) - Advantage
Understanding of compliance requirements (e.g., GDPR, CCPA) - Advantage

Our Story Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach.

Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

DevOps Engineer

InternshipBelgrade, RS

Internship • Belgrade, RS

Mobile Developer

Part-timeManchester, GB

Part-time • Manchester, GB

Frontend Developer

Part-timeAustin, US

Part-time • Austin, US

DevOps Engineer

Part-timeLondon, GB

Part-time • London, GB

Data Scientist

Full-timeManchester, GB

Full-time • Manchester, GB

Product Designer

Full-timeUtrecht, NL

Full-time • Utrecht, NL

Ensure data quality, consistency, security, and compliance across all data systems

Play a key role in defining and implementing data strategies that drive business value

Contribute to the continuous improvement of our data architecture and processes

Champion and implement data engineering best practices across the R&D organization, serving as a technical expert and go-to resource for data-related questions and challenges

Participate in and sometimes lead code reviews to maintain high coding standards

Troubleshoot and resolve complex data-related issues in production environments

Evaluate and recommend new technologies and methodologies to improve our data infrastructure

Experience mentoring junior engineers or leading small project teams

Excellent communication skills with the ability to explain complex technical concepts to various audiences

Demonstrated ability to work independently and lead technical initiatives

Relevant certifications in cloud platforms or data technologies