
We help businesses scale their technical teams on demand. Leveraging our extensive in-house expertise and AI-driven platform, we ensure businesses receive the high-quality talent they need with…

We help businesses scale their technical teams on demand. Leveraging our extensive in-house expertise and AI-driven platform, we ensure businesses receive the high-quality talent they need with…
Core offering: AI-powered on-demand IT support, 24/7 helpdesk, SLA onsite engineers, and tech-talent-as-a-service
Global coverage: Pre-vetted field engineers and talent pool across 30+ countries
Founded / rebrand: Founded ~2019 as NerdApp; rebranded to Supportwave in June 2023
Seed funding: $2.2M seed announced Aug 2, 2023 (investors include HTGF, Fuel Ventures, Big Sur Ventures)
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IT services and IT consulting — reducing time-to-hire, HR overhead and improving responsiveness of IT support through platform and AI automation.
2019
IT Services and IT Consulting
$2.2M
Round included participation from High-Tech Gründerfonds, Fuel Ventures and Big Sur Ventures
“Seed investors include Fuel Ventures, High-Tech Gründerfonds (HTGF), Big Sur Ventures, KM Capital and angel Andreas Mihalovits”
SLA Data Center Engineer Provide on-demand, on-site Remote Hands support in Manchester data center.
This is an SLA contract, ensuring a minimum of 10 hours of paid service per month at £300. This role guarantees a minimum of 10 paid hours per month, with opportunities for additional compensation. Travel expenses are reimbursed at £32 per site visit. This role will suit a freelancer or contractor looking for additional flexibility and earnings.
Key Responsibilities
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