iKnowHow SA is a leading Software & Robotics Solutions company operating internationally. We aim to empower businesses with innovative software and robotics solutions. As a rapidly growing company with a vision for the future, we are committed to fostering a dynamic and collaborative workspace where creativity and technical excellence thrive.

We are seeking a Cybersecurity Operator to join our outsourced project team.

Responsibilities:

• 24/7 monitoring of networks, systems, and applications.

• Analyzing alerts from security tools (SIEM, EDR, IDS/IPS, firewalls).

• Triaging and classifying security incidents.

• Investigating security alerts and breaches.

• Running vulnerability scans on infrastructure and applications.

• Coordinating patching and remediation with IT teams.

• Operating and maintaining tools such as: SIEM (Splunk, Sentinel, QRadar), EDR/XDR (CrowdStrike, Defender, SentinelOne) and Firewalls, WAFs, IDS/IPS.

Requirements

• At least 3 years of experience in roles such as Information & IT Security services
• Proven experience managing demand pipelines with multiple stakeholders.
• Exposure to agile / hybrid delivery environments.
• Strong understanding of Information Security Management Systems, International IS Frameworks & Standards, IT systems, architecture and technical terminology.
• Hands-on experience in incident response, management of SOC services
• Competence in developing Information Security Technical Standards
• Able to work under pressure and with minimal supervision.

Benefits

• Attractive salary package

• Comprehensive health insurance plan and additional benefits

• Career development and growth opportunities through a structured Job Grade System

• Continuous learning opportunities, including personalized training seminars and access to cutting-edge technologies